Oliver & Smith is a factory-direct, mattress-only company in Trenton, New Jersey. It sells budget hybrids from about $83 to $436 on its own store, Amazon, Wayfair and Walmart. The hero Goldilocks 12-inch medium pocket-spring costs $239.99 in Queen. It rates 4.48 stars across 27 reviews. A 100-day return window and 10-year warranty back it. It's best if you're a bargain hunter who wants fast free shipping. Don't expect luxury materials or full specs.
Goldilocks 12-inch Medium Pocket Spring
Goldilocks 12-inch Medium Pocket Spring, product photo
FirmnessMediumNot yet researched
Mattress TypeHybridNot yet researched
Queen $$239.99$239.99
Coil CountNot yet researchedNot yet researched
Key Strengths
Budget shoppers who want a low-cost hybrid from about $83
Buyers who want fast free shipping and a 100-day return window
Shoppers who want to try a bed at the Trenton, NJ showroom
Buyers who want CertiPUR-US certified foams
Good to Know
Shoppers who want luxury materials
Anyone who needs layer-by-layer specs with densities and coil counts
Buyers who want white-glove setup with old-mattress removal
Strict firm or plush sleepers, since the lineup skews medium
Good fit: budget shoppers wanting a low-cost hybrid (from ~$83) with fast free shipping, a 100-day return window, a Trenton NJ showroom to try before buying, and CertiPUR-US certified foams.
Poor fit: shoppers wanting luxury materials, published layer-by-layer specs with densities and coil counts, white-glove setup with old-mattress removal, or a long sleep trial from an established national brand.
The lineup skews medium feel, so strict firm or plush sleepers should confirm feel in the showroom first.
Outside review scores
Review sites checked: Not yet researched. Their scores: No outside tests. Model they tested: Not yet researched. Each site tests in its own way, so read each row on its own.
Oliver & Smith is a factory-direct, mattress-only company based in Trenton, New Jersey, selling budget hybrids from about $83 to $436 through its own store plus Amazon, Wayfair and Walmart. The hero Goldilocks 12-inch medium pocket-spring (Queen $239.99) rates 4.48 stars across 27 reviews, backed by a 100-day return window and 10-year warranty. Best for bargain hunters wanting fast free shipping.
Trenton, New Jersey
Based in
CertiPUR-US
Foam certification
Not yet researched
Not yet researched
When Oliver & Smith makes sense
Budget shoppers who want a low-cost hybrid from about $83
Buyers who want fast free shipping and a 100-day return window
Shoppers who want to try a bed at the Trenton, NJ showroom
Buyers who want CertiPUR-US certified foams
When Another Mattress May Suit You Better
Shoppers who want luxury materials
Anyone who needs layer-by-layer specs with densities and coil counts
Buyers who want white-glove setup with old-mattress removal
Strict firm or plush sleepers, since the lineup skews medium
Review site scores
How the big review sites score Oliver & Smith
Each site's own score and the exact bed it tested, side by side.
Scroll sideways to see the whole table
Publication
Reported Score
Configuration Tested
Testing Scope
Evaluation Focus
Main configuration: Not yet researched. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.
Reading the scores
Why we don't average the scores
Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02
Comfort and firmness: which mattress fits you
Why this matters to you: Feel names are the brand's words, not measurements. Use them to shortlist two or three beds, then let your body decide.
Back and combination sleepers: start with the Goldilocks 12-inch medium pocket spring or the 10-inch Hybrid Latex Euro Top, both framed as medium-support hybrids.
Side sleepers: consider the Regular 10-inch Medium Plush or the 12-inch Hybrid Latex for extra comfort depth.
Stomach sleepers and heavier sleepers: confirm support in the Trenton showroom, since all published feels skew medium and coil gauges are not published.
Kids, bunks and guest rooms: the Raw 6-inch or the water-resistant 6-inch Twin.
Hot sleepers: the Goldilocks organic-cotton cover is pitched as cool at night; latex Euro Tops are pitched as cooling.
Adjustable-base users: per the FAQ all mattresses work on platform frames, slatted bases or adjustable foundations with no box spring needed.
Firmness finder
Which Oliver & Smith feel fits you?
Weight chart not yet researched
Weight and sleep position can change how a bed feels. We have not yet checked whether Oliver & Smith publishes a fit chart by body weight, so use a trial, where one is offered, to test the bed the way you sleep at home.
Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03
Compare the mattresses
Why this matters to you: Models from one brand can differ in feel, height and layers. Match the feel label and height to how you sleep before you compare prices.
Oliver & Smith lists 7 models. Feel names are the brand's labels.
Goldilocks 12-inch Medium Pocket Spring (Twin $179.99, Twin XL $188.99, Full $214.99, Queen $239.99, Short Queen $249.99, King $279.99, Cal King $329.99): the flagship; organic-cotton cover positioned as cool-sleeping; 27 on-site reviews averaging 4.48 stars (22 five-star, 2 four-star); verified buyers call it comfortable and supportive.
The Regular 10-inch Medium Plush Bonnell Spring (from ~$119): the value plush pick in the line for guest rooms and tight budgets.
Raw 6-inch Medium Bonnell Spring (from ~$83): the entry thin profile for kids, bunks and daybeds.
10-inch Hybrid Latex Euro Top with latex comfort foam and pocket coils (from ~$184): the latex-comfort upgrade with cooling, pressure relief and motion isolation positioning.
12-inch Hybrid Latex Euro Top with latex comfort foam and pocket coils (from ~$207): the thickest latex hybrid for shoppers wanting more comfort depth.
8-inch Hybrid Latex Euro Top (price not published as of Sept 2026): the slim latex hybrid option.
Water-Resistant 6-inch Hybrid Continuous Coil Euro Tight Top, Twin 38 x 75 (~$108.97): the kids and guest-room pick, breathable and lightweight per the listing.
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Visual
Model
Build
Profile
Firmness (brand words)
Queen $
Goldilocks 12-inch Medium Pocket Spring
Pocket spring hybrid
12 inches
Medium
$239.99
Regular 10-inch Medium Plush Bonnell Spring
The value plush pick for guest rooms and tight budgets.
10 inches
Medium Plush
From about $119
Raw 6-inch Medium Bonnell Spring
Thin entry profile for kids, bunks and daybeds.
6 inches
Medium
From about $83
10-inch Hybrid Latex Euro Top
Latex comfort foam over pocket coils. Pitched for cooling, pressure relief and motion isolation.
10 inches
Medium
From about $184
12-inch Hybrid Latex Euro Top
The thickest latex hybrid, with more comfort depth.
12 inches
Medium
From about $207 (top variants near $436)
8-inch Hybrid Latex Euro Top
Slim latex hybrid option. The brand does not publish its price (checked September 2026).
8 inches
Not yet researched
Not published
Water-Resistant 6-inch Hybrid Continuous Coil Euro Tight Top, Twin 38 x 75
Kids and guest-room pick, breathable and lightweight per the listing.
6 inches
Not yet researched
About $108.97
Where the maker doesn't publish a number, we say so.
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Model
Coil gauge
Coil count
Foam density
Latex
ILD
Model 1 of 7
Goldilocks 12-inch Medium Pocket Spring: The flagship, organic-cotton cover
Goldilocks 12-inch Medium Pocket Spring
Goldilocks 12-inch Medium Pocket Spring, product photo
ConstructionPocket spring hybrid
Profile12 inches
FirmnessMedium
Queen $$239.99
Not yet researchedNot yet researched
Flagship with an organic-cotton cover pitched as cool-sleeping. 27 reviews average 4.48 stars (22 five-star, 2 four-star). Twin $179.99, Twin XL $188.99, Full $214.99, Short Queen $249.99, King $279.99, Cal King $329.99.
Water-Resistant 6-inch Hybrid Continuous Coil Euro Tight Top, Twin 38 x 75
Not found
Sold now
Backbone
Not found
Sold now
Formerly The Premium
Offline
Not found
Sold now
Parallel
Not found
Sold now
Formerly The Super Lux
The Original
Not found
Sold now
Black Twin Mattress
Not found
Sold now
The Standard
Not found
No longer sold
The Deluxe
Not found
No longer sold
Pocket Spring Mattress
Not found
No longer sold
Deluxe Sleep Plush Mattress
Not found
No longer sold
Firm Mattress
Not found
No longer sold
Comfort Sleep Mattress
Not found
No longer sold
Chapter 04
Prices checked Not yet researched · recheck before buying
Mattress prices and value
Why this matters to you: A starting price can rise with size, base and delivery. Get the full price for your size in writing before you choose.
Queen $239.99 (Goldilocks 12-inch) down to Twin $179.99; King $279.99 and Cal King $329.99. Line spans roughly $83 (Raw 6-inch) to ~$436 (12-inch latex hybrid) based on on-page variant pricing observed Sept 2026. Prices observed on product pages start near $83 and are factory direct with no middlemen, sold via the brand store plus Amazon, Wayfair and Walmart, with Shop Pay installments at 0% markup.
Value verdict: strong budget pricing with free shipping sitewide, but thin published specs make per-dollar comparison against spec-transparent rivals hard.
Oliver & Smith prices by size
Twin
Not yet researched$179.99
Twin XL
Not yet researched$188.99
Full
Not yet researched$214.99
Queen
Not yet researched$239.99
Short Queen
Not yet researched$249.99
King
Not yet researched$279.99
Cal King
Not yet researched$329.99
White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.
Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.
Are the expensive ones worth it?
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Model
Buy Oliver & Smith If
Skip If
Buy Instead
Chapter 05
How well do the mattresses hold up?
Why this matters to you: A mattress is a long buy. Lean on the written warranty and real owner reports to judge how it will last.
No sagging, impressions-threshold or expected-lifespan figures are published; durability proof is limited to the 10-year limited mattress warranty against manufacturing defects and short owner-review history (Goldilocks reviews from early 2024 onward, e.g. verified buyers in Jan, Feb, Mar and Jul 2024).
Bonnell, continuous-coil and pocket-coil cores are described as proven spring systems built to last, but without density or gauge data long-term hold-up cannot be verified. Care per FAQ: spot clean with mild soap and a damp cloth, never soak foam, use a protector; wash a zippered cover only if it carries a washable label.
What to watch for, and when:
Ownership, deals, lawsuits & launches
Company History & Model Evolution
Show the full company history
Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.
What we could confirm, and what the brand doesn't say
The left column is what we checked. Rows marked THE BRAND SAYS only report what the brand says. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.
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What we checked
What the brand doesn't publish
THE BRAND SAYS10-year limited warranty
NOT PUBLISHEDNo foam densities or coil counts published
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNo lifespan figures published
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
Where sources disagree
Chapter 06
Sleep trials, returns, exchanges and fees
Why this matters to you: Feel is hard to judge in a store or in a week. Know your exit plan and its cost before you pay.
100-day return window from the brand store: email support@oliverandsmith.com if not happy and the team handles the process. Pre-shipment orders can be cancelled by email. Post-delivery returns use a donation or disposal model: donate to a local charity, church or nonprofit and send proof of donation, or send a recycling-center disposal receipt, and the refund is started.
Restocking, return-shipping or exchange fees: not published as of Sept 2026; exchanges are handled as return plus reorder. Marketplace (Amazon, Wayfair, Walmart) trial and return terms follow each retailer and are not stated on brand pages.
Your trial, night by night
Not yet researchedNot yet researched
Not yet researchedNot yet researched
Not yet researchedNot yet researched
What each choice costs you
Keep it$0Nothing more to do
Return itNot publishedDonate mattress and send proof, then refund starts
Swap itNot yet researchedExchange handled as return plus reorder
Not covered by the trial: Not yet researched
Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.
Check the terms for your seller and order date before buying from Oliver & Smith.
Chapter 07
Delivery, setup and old-mattress removal
Why this matters to you: Delivery terms decide your first week with the bed. Confirm the date, setup and old-bed removal before you pay.
Free shipping on every order per site banners; most orders arrive in 1 to 3 business days; someone must be available to receive the mattress, though a friend or neighbor may sign. Setup is DIY unbox-and-expand (mattress in a box, 72 to 96 hours to decompress). White-glove room-of-choice setup and old-mattress removal: not published as of Sept 2026.
Same-day pickup is offered at the Trenton NJ warehouse for online orders.
Typical wait: 1 to 3 business days
Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08
Terms checked on the brand's site · recheck before you buy
What do the warranties cover?
Why this matters to you: A warranty is only as good as its terms. Read the written terms and use a supported base, because the wrong frame can end coverage.
10-year limited warranty on new mattresses bought from an authorized retailer, covering defects in workmanship and materials; remedy at the company option is repair, replacement or prorated refund. 1-year limited warranty on bed frames and foundations; other products carry a 1-year limited warranty. Valid only for the original purchaser with the original invoice, effective once the return window expires; registration requested after purchase.
Excludes misuse, stains, soiling, burns, cuts, water damage, mold, and abuse; memory-foam models used with a heating pad or electric blanket void coverage. Claims via email to support@oliverandsmith.com or phone (833) 502-2500. Full text at oliverandsmith.com/pages/warranty.
Covered when the dip is deeper than Not yet researched, measured with nobody on the bed.
Strip the bed down to the mattress and wait a few hours so the top layers can recover.
Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Before you set it up
Which bed bases keep your warranty
Warranty rules
Put the mattress on one of the bases marked OK. The wrong base can void the warranty, even on a new bed.
Review counts checked on each site · they change daily
Customer reviews and complaints
Why this matters to you: Star ratings depend on who posts and where. Read the low-star reviews for patterns, not just the average.
On-site Judge.me widget for the Goldilocks shows 27 reviews averaging 4.48 stars: 81% five-star (22), 7% four-star (2), 0% three-star, Short verified-buyer notes include Awesome product thanks, Amazing, Comfortable and supportive just what I needed.
No BBB rating, no Trustpilot score and no substantive third-party review roundup surfaced on brand pages; negative-pattern detail (sagging, heat, edge support, delivery damage): not published as of Sept 2026. Review counts and averages for the other six models: not published as of Sept 2026.
How we read the reviews
Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.
Reported praise and concerns:
Review sites side by side
What each review site says
Not yet researched
Scroll sideways to see the whole table
Platform
Rating
Sample
Platform mark:On-site Judge.me reviews
4.48 of 5
27
Chapter 10
What are the mattresses made of?
Why this matters to you: Layer names say little without numbers. Ask what is inside your exact model, layer by layer.
Per official pages: organic-cotton covers (Goldilocks), CertiPUR-US certified foams in every foam layer, high-density comfort and cold foams, Bonnell coil, continuous coil and individually wrapped pocket-coil support cores depending on model, plus latex comfort foam in the Euro Top hybrids. Mattresses are designed in the USA from globally sourced premium materials.
Layer-by-layer thicknesses, foam densities, ILDs, coil counts and gauges, latex type and blend, and cover fabric percentages: not published as of Sept 2026.
All models ship compressed as a mattress in a box needing 72 to 96 hours to fully decompress, sometimes up to a week.
Safety labels, and what each one covers
CertiPUR-US
Foams in every foam layer
Our research sheet lists this certification for Oliver & Smith. We have not yet checked it with the certifier.
What these labels do and don't prove
Read your law tag
How to read the law tag in three steps
Why this matters to you:
Law tag guide
How to read a mattress law tag
The three steps
1
Not yet researched
2
Not yet researched
3
Not yet researched
Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.
How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11
Where can you try and buy the mattresses?
Why this matters to you: Where you buy sets the price, the trial and who handles problems. Check the seller's terms, not just the brand's.
Online: oliverandsmith.com (Shopify store) plus Amazon, Wayfair and Walmart storefronts per the About page.
In person: warehouse and showroom at 122 Muirhead Ave, Trenton, NJ 08638, where shoppers can lie down on mattresses and place same-day pickup orders.
Phone (833) 502-2500 and email support@oliverandsmith.com, Mon to Fri 9am to 5pm EST.
Other retail stores, regional dealers or partner showrooms: not published as of Sept 2026.
Showroom Network
Online store plus Amazon, Wayfair, Walmart
Not yet researched
Store Access
Trenton NJ showroom and warehouse
Try mattresses, same-day pickup
Sales Culture
Not yet researched
Not yet researched
Inventory & Delivery
Not yet researched
Not yet researched
How to test a bed in the store
Where Oliver & Smith sells
A sample to show the mix of store types. Use the brand's store finder for the ones near you.
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#
Channel
Address
Type
1
Trenton
122 Muirhead Ave, Trenton, NJ 08638
Showroom
2
Online
Online store
Hours change by location, so call ahead before you visit.
Not yet researched. Checked Not yet researched.
Chapter 12
Oliver & Smith vs. other mattress brands
Why this matters to you: A fair comparison needs the same facts for both beds. Line up price, trial and warranty for each one.
Vs. Zinus, Lucid and other budget hybrids: Oliver & Smith matches the sub-$250 Queen playbook with pocket coils and CertiPUR-US foams, and adds a real NJ showroom plus 1 to 3 day free shipping, but publishes thinner specs than rivals that list coil counts.
Vs. Brooklyn Bedding and Allswell: lower prices but fewer firmness choices and no published long-term testing data.
Vs. latex-hybrid specialists (e.g. Eco Terra, Latex for Less): the latex Euro Tops compete on price (from ~$184) but omit latex type, blend and certification detail.
Vs. premium flagships (Tempur-Pedic, Beautyrest): not comparable on materials disclosure, trial length or service options.
Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13
How we research and report
This page is an early draft built from our research sheet for Oliver & Smith. We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.
We checked the official site first: the Goldilocks product page (title, variant pricing, review widget counts), the mattress collection page for the seven-model lineup, and the About, FAQ, Warranty, Shipping, Returns and Contact pages for policies, address and support contacts. Second we cross-checked marketplace presence claims (Amazon, Wayfair, Walmart) against the About page.
Third we looked for independent reviews and found no substantive third-party tests, so performance claims here reflect brand copy and 27 short on-site reviews only. Gaps (densities, coil specs, latex detail, removal service, fee schedule) are labeled, not filled. Evidence cut-off Sept 2026.
How we check this page
Stage 01Factory
Who built the bed
Stage 02Test results
Outside test results
Stage 03Safety
Fire safety papers and the law tag
Stage 04Pressure and motion
Outside pressure and motion tests
Stage 05Reviews
Review scores, side by side
Quick Answers
Quick Answers Before You Buy
Safety and materials
Buying and policies
How much does the Goldilocks cost?
Twin is $179.99 and Cal King is $329.99, with Queen at $239.99, per on-page pricing in September 2026.
How long is the sleep trial?
100 days on brand-store orders; email support@oliverandsmith.com to start a return.
How do returns work without a pickup?
Donate the mattress to a local charity, church or nonprofit and send proof of donation, or send a recycling-center disposal receipt, and the refund is started.
What does the warranty cover?
A 10-year limited warranty on mattresses against manufacturing defects (repair, replace or prorated refund); bed frames carry 1 year.
Where can I try one?
The showroom and warehouse at 122 Muirhead Ave, Trenton, NJ 08638, with same-day pickup available.
Do I need a box spring?
No, per the FAQ the mattresses work on platform frames, slatted bases or adjustable foundations.
How much does the Oliver & Smith Goldilocks cost?
Twin $179.99 through Cal King $329.99, with Queen at $239.99 per on-page variant pricing in Sept 2026.
Prices and promos checked Not yet researched. Recheck before buying.
Find Your Evidence-Backed Match
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Answer 4 quick questions about your sleep position, body weight, and back support needs to get model suggestions based on the specs each brand publishes.
