Obasan is a Canadian maker of organic latex mattresses, built by hand in Ottawa since 1985. It sells four adult mattresses: the Essential 8-inch, Classic, Deluxe and Grand. Queen prices on obasan.com in October 2026 ran from $2,259 to $7,199. The latex is GOLS certified and the cotton and wool are GOTS certified. The Classic and Deluxe have swappable layers so you can tune the feel. The big catch is the policy. Mattresses are final sale, with a one-time comfort exchange instead of a refund.
Essential 8-inch Organic Mattress
Essential 8-inch Organic Mattress, product photo
FirmnessFirm or Medium-FirmNot yet researched
Mattress TypeLatexNot yet researched
Queen $$2,259$2,259
Coil CountNot yet researchedNot yet researched
Key Strengths
Shoppers who want to avoid polyurethane foam and chemical flame retardants
Back, side and stomach sleepers who want zoned latex support
Couples who want a different feel on each side in a queen or larger
Buyers who want certified organic cotton, wool and latex
Good to Know
Bargain shoppers, since the cheapest queen is $2,259
Anyone who needs a refundable sleep trial with free returns
Shoppers who want in-home setup or old-mattress removal
Memory foam or innerspring fans, and buyers who want many outside reviews first
Good fit: shoppers avoiding polyurethane foams, chemical flame retardants and off-gassing; back, side and stomach sleepers who want zoned, rearrangeable latex support; couples wanting different feels per side (Queen and up); allergy- and chemical-sensitive buyers wanting GOTS/GOLS documentation; Canadians and US buyers comfortable buying from a Canadian maker.
Poor fit: bargain shoppers (entry $1,539); anyone needing a refundable sleep trial with free returns; shoppers wanting white-glove setup or old-mattress removal; memory-foam or innerspring fans; buyers who want many third-party reviews before committing.
Outside review scores
Review sites checked: Not yet researched. Their scores: Not yet researched. Model they tested: Classic Organic Mattress, 9.5 inches. Each site tests in its own way, so read each row on its own.
Obasan is a Canadian organic mattress maker handcrafting customizable latex sleep systems in Ottawa since 1985. Its three adult models (Essential 8-inch, Classic and Deluxe) pair GOLS-certified latex with GOTS-certified wool and cotton, zoned swappable layers and a 180-day comfort exchange. Premium-priced and final sale, with US shipping via obasan.com. Best for chemical-avoiding shoppers who want tunable support.
Since 1985
In business
20 years limited
Warranty
180 days
Comfort exchange
When Obasan makes sense
Shoppers who want to avoid polyurethane foam and chemical flame retardants
Back, side and stomach sleepers who want zoned latex support
Couples who want a different feel on each side in a queen or larger
Buyers who want certified organic cotton, wool and latex
When Another Mattress May Suit You Better
Bargain shoppers, since the cheapest queen is $2,259
Anyone who needs a refundable sleep trial with free returns
Shoppers who want in-home setup or old-mattress removal
Memory foam or innerspring fans, and buyers who want many outside reviews first
Review site scores
How the big review sites score Obasan
Each site's own score and the exact bed it tested, side by side.
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Publication
Reported Score
Configuration Tested
Testing Scope
Evaluation Focus
Main configuration: Classic Organic Mattress, 9.5 inches. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.
Reading the scores
Why we don't average the scores
Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02
Comfort and firmness: which mattress fits you
Why this matters to you: Feel names are the brand's words, not measurements. Use them to shortlist two or three beds, then let your body decide.
Back and stomach sleepers: Essential (Firm orientation) or Classic/Deluxe with firmer zone blocks. Side sleepers: Classic or Deluxe with softer shoulder blocks plus the wool topper for pressure relief. Couples with different needs: Classic or Deluxe in Queen or larger with split per-side firmness.
Hot sleepers and chemical-sensitive buyers: any model, since all use breathable latex, wool and cotton with no petroleum foams. Tight budgets: Essential 8-inch. Maximum adjustability and luxury feel: Deluxe.
Children: the dedicated kids and crib latex models rather than the adult range.
Firmness finder
Which Obasan feel fits you?
Weight chart not yet researched
Weight and sleep position can change how a bed feels. We have not yet checked whether Obasan publishes a fit chart by body weight, so use a trial, where one is offered, to test the bed the way you sleep at home.
Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03
Compare the mattresses
Why this matters to you: Models from one brand can differ in feel, height and layers. Match the feel label and height to how you sleep before you compare prices.
Obasan lists 4 models. Feel names are the brand's labels.
Essential 8-inch Organic Mattress (entry, from $1,539): two 4-inch GOLS latex slabs (one firmer base, one plusher top) in a GOTS cotton-and-wool cover; flip the slabs for Firm or Medium-Firm; no topper, no zoning; best value for a straightforward organic latex bed.
Classic Organic Mattress (core customizable, from $2,659): 8-inch latex core plus removable 1.5-inch wool-and-latex topper (9.5 inches total); middle stratum of six individual latex blocks tunes shoulders, hips and legs; per-side customization on Queen and larger.
Deluxe Organic Mattress (flagship, from $3,369): 10-inch latex core plus 2.5-inch wool-and-latex topper (12.5 inches total); same zoned six-block system with extra depth and plushness; bottom-layer options include intermediate, extra-solid or split dual firmness for couples. Kids and crib organic latex models are also listed on the site but are outside this adult-mattress catalog seed.
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Visual
Model
Build
Profile
Firmness (brand words)
Queen $
Essential 8-inch Organic Mattress
Two-slab latex
8 inches
Firm or Medium-Firm
$2,259
Classic Organic Mattress
Zoned latex with topper
9.5 inches
Customizable
$4,429 for a queen (obasan.com, October 2026)
Deluxe Organic Mattress
Deep zoned latex with topper
12.5 inches
Customizable
$5,609 for a queen (obasan.com, October 2026)
Grand Organic Mattress
The top model on Obasan's site. The layer list was not in the pages we read.
Not yet researched
Not yet researched
$7,199 for a queen (obasan.com, October 2026)
Where the maker doesn't publish a number, we say so.
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Model
Coil gauge
Coil count
Foam density
Latex
ILD
Model 1 of 4
Essential 8-inch Organic Mattress: Not yet researched
Essential 8-inch Organic Mattress
Essential 8-inch Organic Mattress, product photo
ConstructionTwo-slab latex
Profile8 inches
FirmnessFirm or Medium-Firm
Queen $$2,259
Not yet researchedNot yet researched
Two 4-inch GOLS latex slabs, one firmer base and one plusher top, in a GOTS cotton and wool cover. Flip the slabs to choose Firm or Medium-Firm. No topper and no zoning.
Queen $$4,429 for a queen (obasan.com, October 2026)
Not yet researchedNot yet researched
An 8-inch latex core with a removable 1.5-inch wool and latex topper. The middle layer has six latex blocks that tune the shoulders, hips and legs. Per-side setups are offered on queen and larger.
Queen $$5,609 for a queen (obasan.com, October 2026)
Not yet researchedNot yet researched
A 10-inch latex core with a 2.5-inch wool and latex topper. It uses the same six-block zoned system with more depth and plushness. Bottom layer options include split firmness for couples.
Prices checked Not yet researched · recheck before buying
Mattress prices and value
Why this matters to you: A starting price can rise with size, base and delivery. Get the full price for your size in writing before you choose.
Queen prices on obasan.com in October 2026 were $2,259 for the Essential 8-inch, $4,429 for the Classic, $5,609 for the Deluxe and $7,199 for the Grand. A king costs $2,719, $5,319, $6,729 and $8,639 in the same order. Prices are in US dollars on the site.
Essential 8-inch: Twin and Twin XL $1,539; Double and Queen $2,259; King and Cal King $2,719 (all as listed on obasan.com). Classic Organic Mattress: starting at $2,659. Deluxe Organic Mattress: starting at $3,369.
Value verdict: firmly premium versus US organic-latex competitors, with the upcharge funding Ottawa handcrafting, GOTS/GOLS-certified inputs and the zoned modular system rather than imported commodity latex. No financing, discounts or price-match terms found published; foundations carry a flat delivery fee ($250 CAD in Canada, $400 USD in the USA). Prices as listed on obasan.com; confirm currency at checkout as of Sept 2026.
Obasan prices by size
Twin and Twin XL
Not yet researched$1,539
Double and Queen
Not yet researched$2,259
King and Cal King
Not yet researched$2,719
White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.
Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.
Are the expensive ones worth it?
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Model
Buy Obasan If
Skip If
Buy Instead
Chapter 05
How well do the mattresses hold up?
Why this matters to you: A mattress is a long buy. Lean on the written warranty and real owner reports to judge how it will last.
Latex is among the most durable mattress materials, and Obasan backs that with a 20-year limited warranty (first 10 years non-prorated, latter 10 years prorated per the Canadian policy text). The modular design extends usable life because individual latex blocks and the topper can be rotated, swapped or rearranged: brand care guidance suggests swapping core layers roughly every 6 months and shifting the topper every 2 to 4 weeks.
Expected weak points are normal for the category: wool quilting compresses over time, and the heavy all-latex build (Queen Classic about 140 lbs) stresses weak or widely spaced foundations. No published sagging-depth threshold or third-party durability testing found as of Sept 2026; use a qualifying base and keep proof of purchase to protect warranty coverage.
What to watch for, and when:
Ownership, deals, lawsuits & launches
Company History & Model Evolution
Show the full company history
Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.
What we could confirm, and what the brand doesn't say
The left column is what we checked. Rows marked THE BRAND SAYS only report what the brand says. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.
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What we checked
What the brand doesn't publish
THE BRAND SAYSLatex build, swappable layers
NOT PUBLISHEDNo sag depth threshold published
THE BRAND SAYS20-year limited warranty
NOT PUBLISHEDNot yet researched
THE BRAND SAYSMade by hand since 1985
NOT PUBLISHEDNot yet researched
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
Where sources disagree
Chapter 06
Sleep trials, returns, exchanges and fees
Why this matters to you: Feel is hard to judge in a store or in a week. Know your exit plan and its cost before you pay.
Sleep trial: 180-day Comfort Policy on custom adult mattresses, structured as a ONE-TIME comfort exchange (layer/toppor re-tuning), not a return for refund. Mattresses are final sale and not returnable for hygiene reasons; only still-sealed goods qualify for return. Non-mattress goods must be untouched, sealed in original packaging and reported within 14 days of arrival.
Gift cards, promotional items and delivery charges are non-refundable. No restocking, exchange-shipping or removal fees are published as of Sept 2026; confirm any exchange shipping costs with Obasan before buying (see https://obasan.com/policies/shipping-policy and the refund policy page). Shoppers needing a refundable trial should treat this as the single biggest purchase caveat.
Your trial, night by night
Not yet researchedNot published
Not yet researchedNot yet researched
180 daysLast day to start a return
What each choice costs you
Keep it$0Nothing more to do
Return itNo fees publishedComfort exchange only, not a refund
Not covered by the trial: Mattresses are final sale; only sealed goods can be returned
Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.
Check the terms for your seller and order date before buying from Obasan.
Chapter 07
Delivery, setup and old-mattress removal
Why this matters to you: Delivery terms decide your first week with the bed. Confirm the date, setup and old-bed removal before you pay.
Orders are processed within 7 business days (excluding weekends and holidays); a team member confirms specifics and timing, and tracking follows once the parcel leaves (allow about 2 days for tracking to activate).
Shipping is free on orders over $400 across mainland Canada and the USA via FedEx (third-party carriers where needed); foundations carry a flat delivery fee of $250 CAD in Canada and $400 USD in the USA, with possible surcharges for remote zones. Free local pickup is available in Ottawa. White-glove in-home setup and old-mattress removal are not published as of Sept 2026; special setup assistance may be offered by area on request.
Expect a made-to-order lead time rather than next-day delivery.
Typical wait: Processed within 7 business days, made to order
Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08
Terms checked on the brand's site · recheck before you buy
What do the warranties cover?
Why this matters to you: A warranty is only as good as its terms. Read the written terms and use a supported base, because the wrong frame can end coverage.
20-year limited warranty on mattresses. Per published Canadian warranty guidance: the first 10 years are non-prorated and the latter 10 years are prorated from the original purchase date.
Covers manufacturing defects in materials and workmanship under normal use with a qualifying foundation and standard care; normal softening, wool compression, comfort-preference issues, damage from improper bases, stains and misuse are excluded as with most bedding warranties. File a claim by contacting Obasan customer care with proof of purchase and photos; remedies run from repair or replacement to prorated credit depending on year.
Full claim steps and any US-specific variations: Not published as of Sept 2026, so confirm in writing pre-purchase (see https://obasan.com/blogs/infos/obasan-warranty-product-coverage-guide and the care guide).
Covered when the dip is deeper than Not yet researched, measured with nobody on the bed.
Strip the bed down to the mattress and wait a few hours so the top layers can recover.
Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Chapter 09
Review counts checked on each site · they change daily
Customer reviews and complaints
Why this matters to you: Star ratings depend on who posts and where. Read the low-star reviews for patterns, not just the average.
The product pages on obasan.com show a 4.74 average from 27 ratings (October 2026). Trustpilot shows 4.5 out of 5 from 160 reviews (October 2026). Research notes also mention a different on-site figure of 4.81 from 540 ratings, so treat the site numbers as brand-presented.
On-site social proof shows 4.81 stars across 540 verified ratings (compare page widget) with no written testimonials exposed in the page excerpt. Recurring praise themes per brand presentation: pressure relief, breathability, absence of chemical smell, and the ability to re-tune firmness at home.
Recurring friction themes: premium pricing, very heavy all-latex builds that are hard to move, the wool topper sleeping firmer than expected for some, and disappointment that mattresses are final sale with exchange-only comfort coverage. Independent third-party review volume is thin: no Google aggregate score, no major US review-outlet testing, and no BBB-style complaint tally was findable as of Sept 2026.
Treat the on-site 4.81 figure as brand-presented, not independently audited.
How we read the reviews
Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.
Reported praise and concerns:
Review sites side by side
What each review site says
Not yet researched
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Platform
Rating
Sample
Platform mark:obasan.com ratings
4.81 of 5
540
Chapter 10
What are the mattresses made of?
Why this matters to you: Layer names say little without numbers. Ask what is inside your exact model, layer by layer.
All adult models use GOLS certified organic latex, with GOTS certified cotton and wool. Obasan says they leave out polyurethane foam, chemical flame retardants and synthetic fillers. The brand's materials page also names the Forest Stewardship Council for wood.
All adult models use the same three certified inputs and exclude polyurethane foams, chemical flame retardants and synthetic fillers (marketed as zero off-gassing). Essential 8-inch, top to bottom: GOTS-certified cotton-and-wool quilted cover; 4-inch plusher GOLS-certified organic latex comfort slab; 4-inch firmer GOLS-certified organic latex support slab.
Classic, top to bottom: removable 1.5-inch organic wool-and-latex topper in GOTS cotton; upper latex comfort stratum; middle stratum of six individual organic latex blocks (three on Twin/Twin XL/Double) for shoulder/hip/leg zoning; lower firm latex stratum. Deluxe: same architecture with a 10-inch core and 2.5-inch topper (12.5 inches total).
Certifications evidenced on site: GOTS scope certificate (Made with minimum 95 percent certified organic, CU864899; Organic CU1010074) and GOLS scope certificate for the latex. Base requirement: firm ventilated platform, e.g. wood slats max 3 inches apart with center bracing on larger sizes. Made by hand in a carbon-neutral factory in Ottawa, Canada.
Safety labels, and what each one covers
GOTS
Cotton and wool
Our research sheet lists this certification for Obasan. We have not yet checked it with the certifier.
GOLS
Latex
Our research sheet lists this certification for Obasan. We have not yet checked it with the certifier.
What these labels do and don't prove
Read your law tag
How to read the law tag in three steps
Why this matters to you:
Law tag guide
How to read a mattress law tag
The three steps
1
GOLS certified organic latex
2
GOTS cotton and wool cover
3
Six-block zoned latex layer
Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.
How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11
Where can you try and buy the mattresses?
Why this matters to you: Where you buy sets the price, the trial and who handles problems. Check the seller's terms, not just the brand's.
Buy direct at obasan.com, which the brand designates as the US storefront (ships_to_us: yes, evidenced by the shipping policy directing US customers to transact on obasan.com with free mainland US shipping over $400).
Try in person at the Ottawa flagship (155 Colonnade Rd, Ottawa, Ontario) and the Toronto Experience Centre (213 Sterling Road), plus independent partner retailers in Canada and the US via the Find a Partner/showroom pages; no exhaustive US partner list was published as of Sept 2026. Foundations and accessories are sold alongside mattresses on the same site.
Confirm the nearest US partner and floor-model availability with a sleep specialist before travelling.
Showroom Network
Online at obasan.com
Not yet researched
Store Access
Ottawa and Toronto showrooms
Not yet researched
Sales Culture
Partner retailers in Canada and the US
Not yet researched
Inventory & Delivery
Not yet researched
Not yet researched
How to test a bed in the store
Where Obasan sells
A sample to show the mix of store types. Use the brand's store finder for the ones near you.
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#
Channel
Address
Type
1
Ottawa
155 Colonnade Rd, Ottawa, Ontario
Showroom
2
Toronto
213 Sterling Road
Showroom
Hours change by location, so call ahead before you visit.
Not yet researched. Checked Not yet researched.
Chapter 12
Obasan vs. other mattress brands
Why this matters to you: A fair comparison needs the same facts for both beds. Line up price, trial and warranty for each one.
Versus US organic-latex rivals (Avocado, PlushBeds, Savvy Rest, Naturepedic): Obasan matches them on GOTS/GOLS-certified latex, wool and cotton, and differentiates with a zoned six-block modular core plus wool topper for true per-side, per-body-zone tuning, plus Ottawa handcrafting since 1985.
Trade-offs: Obasan starts higher ($1,539 entry vs sub-$1,000 US rivals on sale), offers exchange-only comfort coverage while most US rivals offer refundable trials with free returns, and has thinner US showroom and review coverage. Versus mainstream hybrids (Saatva, Helix, Tempur-Pedic): Obasan wins on certified-organic inputs and adjustability but loses on price, trial generosity, white-glove delivery and edge-support data.
Choose Obasan if certified materials plus at-home re-tunability outweigh trial flexibility; otherwise shortlist Avocado or Savvy Rest for comparable latex with friendlier US return terms.
Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13
How we research and report
This page is an early draft built from our research sheet for Obasan. We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.
we research the official brand site first (product, materials, certification, shipping, refund and warranty pages), then retailer and partner listings for corroborating specs and US availability, then independent ratings and reviews for performance and complaint signals. We separate official claims from outside findings, never invent specs, and mark anything unfindable as Not published as of Sept 2026.
For Obasan, construction, pricing, certification, shipping and comfort-policy facts come from obasan.com and obasan.ca pages and linked GOTS/GOLS scope certificates; on-site rating-widget figures are brand-presented; third-party testing and complaint data was thin at research time and is flagged as such. This page will be refreshed if Obasan publishes US trial, warranty-threshold or partner-list updates.
How we check this page
Stage 01Factory
Who built the bed
Stage 02Test results
Outside test results
Stage 03Safety
Fire safety papers and the law tag
Stage 04Pressure and motion
Outside pressure and motion tests
Stage 05Reviews
Review scores, side by side
Quick Answers
Quick Answers Before You Buy
Safety and materials
Buying and policies
Does Obasan ship to the US?
Yes (ships_to_us: yes). The shipping policy directs US customers to buy on obasan.com, with free mainland US shipping on orders over $400; foundations cost $400 USD flat for US delivery.
Is there a sleep trial?
A 180-day comfort exchange (one-time layer re-tune), not a refundable trial; mattresses are final sale.
What certifications do Obasan mattresses have?
The latex is GOLS certified and the cotton and wool are GOTS certified. The materials page also names the Forest Stewardship Council.
How long is the warranty?
20-year limited mattress warranty, first 10 years non-prorated and latter 10 years prorated per published guidance.
Where are Obasan mattresses made?
Handmade in a carbon-neutral factory in Ottawa, Canada; the brand dates to 1985.
Which Obasan model should I pick?
The Essential 8-inch is the simple, lower-cost pick. The Classic adds zoned tuning. The Deluxe adds depth and plushness, and the Grand is the top model.
What certifications do Obasan mattresses hold?
GOTS-certified cotton and wool and GOLS-certified latex, with scope certificates linked on site (GOTS CU864899/CU1010074).
Which model should I pick?
Essential 8-inch for value and simple Firm/Medium-Firm latex; Classic for zoned customization; Deluxe for maximum depth, plushness and split-firmness couples setups.
Prices and promos checked Not yet researched. Recheck before buying.
Find Your Evidence-Backed Match
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