Modway Mattress Review
Modway is a high-volume furniture brand, founded in 2010, with a small mattress-in-a-box lineup. You'll find Mila and Aveline foam beds, the Jenna pocket-coil hybrid and the Kate Bonnell spring bed. Prices run from about $92 to $759, and the feel is firm. Three models use CertiPUR-US foam and claim to be fiberglass-free. Warranties are quoted at 10 years. There's no sleep trial, and an opened mattress can't be returned for free. It suits a spare bed at a low price better than the bed you'll sleep on for a decade.
Is Modway the best mattress for you?
Good fit if you want
- Guest rooms and kids' rooms
- Bunks, trundles, dorms and RVs
- Odd sizes like narrow twin or full XL
- Budget foam with CertiPUR-US claims
- Short-term rentals
Look elsewhere if you need
- Anyone who wants to try before buying
- Free returns on a slept-on bed
- Soft, plush or latex feel
- Flippable two-sided beds
- Firmness choices beyond firm
Compare the Modway mattresses
| Model | Feel | Height | Price |
|---|---|---|---|
| MilaOne thin memory foam layer, 0.75 to 0.79 inch, over a thick supportive foam core. | Firm | 5, 6, 8, 10 and 12 inches | $92.26 to $600.01 |
| AvelineCooling gel-infused memory foam over dense polyurethane memory foam, with a removable zipper cover. | Firm | 6, 8, 10, 12, 14 and 16 inches | $145.48 to $759.00 |
| JennaQuilted pillow-top cover, responsive and breathable foam layers, and individually wrapped coils. | Firm | 6, 8, 10, 12 and 14 inches | $146.63 to $530.73 |
| KateBonnell spring system with a 0.4-inch foam layer and a padded polyester quilt top. | Firm | 6 and 8 inches | $118.74 to $321.14 |
| Flexhaven 10-inch (legacy)A 3-inch gel-infused memory foam top layer, now listed only on Amazon. | Not published | 10 inches | Not published |
Which mattress suits your sleep needs?
Modway doesn't publish a firmness scale, only thickness. Side sleepers should look at Aveline 12, 14 or 16-inch, or Jenna 12 or 14-inch. The 5 and 6-inch beds are too thin for most side sleepers. Back and stomach sleepers can use any Mila or Kate, or Jenna 8 or 10-inch.
Couples should look at Jenna, because the wrapped coils isolate motion. Modway calls Aveline ideal for couples because it reduces bounce, but bounce isn't motion isolation. Hot sleepers should pick Aveline for its gel-infused open-cell layers, or Jenna for coil airflow. Skip Kate and the thin Milas.
Heavier sleepers should pick Jenna 12 or 14-inch or Aveline 14 or 16-inch. The 5 and 6-inch beds will bottom out. For kids, bunks, trundles, dorms, RVs and guest rooms, try Mila 5, 6 or 8-inch, the Mila 6-inch twin two-pack, or Kate 6-inch. Mila is the only family with full XL. Kate can't do twin XL or California king.
The brand doesn't publish a firmness rating, foam density or adjustable-base statement for any mattress (checked September 2026). Retailer listings call the beds firm. Wayfair reviewers describe Jenna and the thicker Milas as firm to very firm.
Mattress prices and value
These are cheap, but there's no trial and no free return. Mila runs $92.26 for a narrow twin 6-inch up to $600.01 for a king 12-inch. Twin 6-inch is $108.11, twin XL 6-inch is $127.15, full 8-inch is $186.71, queen 8-inch is $234.98, queen 10-inch is $244.50 and queen 12-inch is $412.28. King 8-inch is $384.59 and California king 12-inch is $589.95. The Mila 6-inch twin two-pack is $216.53.
Kate runs $118.74 for a narrow twin 6-inch up to $321.14 for a king 8-inch. Twin 6-inch is $132.54, queen 6-inch is $217.06, queen 8-inch is $267.09, full 8-inch is $234.31 and king 6-inch is $250.13. Jenna runs $146.63 for a narrow twin 8-inch up to $530.73 for a California king 12-inch. Twin 8-inch is $170.78, queen 8-inch is $281.46, queen 10-inch is $277.44, king 8-inch is $451.95 and king 14-inch is $529.29. Queen 10-inch costs less than queen 8-inch, so compare variant prices.
Aveline runs $145.48 for a narrow twin 6-inch up to $759.00 for a king 16-inch. Queen 8-inch is $314.24, queen 10-inch is $370.88, queen 14-inch is $486.25 and queen 16-inch is $615.54. King 14-inch is $703.80. It carries a Closeout badge. Retail prices are often lower. Wayfair showed Jenna from $142.48, marked down from $239.88, Aveline from $149.28, marked down from $242.00, and Mila 8-inch from $119.99. Amazon listed an Aveline 8-inch full around $188.99 to $234.70.
At the low end, these are near-promotional prices for a CertiPUR-US foam bed or a pocket-coil hybrid. A queen hybrid under $300 is rare. Above roughly $450, the value weakens, since a $615 to $759 Aveline competes with direct brands that include a 100-night trial and free returns. Aveline is a closeout line, so expect prices to move.
What are the mattresses made of?
Mila and Aveline are polyurethane and gel-infused polyurethane memory foam over a support foam core. Foam density, ILD and support-core details aren't published. Mila layers are memory foam plus support foam. The 5-inch is 0.79 plus 4.33 inches (twin, full and narrow twin only). The 6-inch is 0.75 plus 5.25, 8-inch is 0.75 plus 7.25, 10-inch is 0.75 plus 9.25, and 12-inch is 0.79 plus 11.22. The MOD-6099 listing is a set of two 6-inch twin Milas.
Aveline layers are gel foam plus base. The 6-inch is 1.5 plus 4.5 inches, 8-inch is 2 plus 6, 10-inch is 3 plus 7, 12-inch is 4 plus 8, 14-inch is 5 plus 9, and 16-inch is 6 plus 10. Jenna has a quilted pillow-top cover and a fire-resistant polyester barrier. It also has one responsive and one breathable foam layer over individually wrapped coils. Coils are 4.5 inches at 6-inch thickness and 7 inches at 8-inch, with 0.5-inch responsive and 0.5-inch breathable foam.
Jenna's 8.5-inch coils at 10-inch thickness have 1-inch responsive and 0.9-inch breathable foam. The 12-inch has 10-inch coils. The 14-inch has 9.84-inch coils with 1-inch responsive and 3-inch breathable foam, and its page lists a height of 13.5 inches.
Kate is a Bonnell spring unit with a 0.4-inch cushioning foam layer. It has two felt liners above and below the springs, a padded polyester quilt top and a gray fire-resistant polyester barrier. The 8-inch page's feature list mentions 7.2-inch individually wrapped coils, which conflicts with its description. Confirm the coil type with Modway if it matters. Mila and Kate have fixed covers. Aveline has a removable stretch knit diamond-pattern zipper cover, a real practical plus.
Mila, Aveline and Jenna state CertiPUR-US certification. Mila and Aveline say they're made without fiberglass. Aveline's copy adds no formaldehyde, ozone depleters, mercury, lead or other heavy metals. It also says no phthalates regulated by the CPSC, VOC emissions under 0.5 ppm, and independent lab testing. Kate makes no CertiPUR-US or fiberglass-free claim. All four families carry a California Prop 65 warning.
A box spring or foundation is optional on Mila, Aveline and Kate. Aveline asks for slats less than 3 inches apart. The brand doesn't publish where the mattresses are built (checked September 2026). Its About page says it works with factory partners across Asia, Europe and North America.
How well do the mattresses hold up?
The brand doesn't publish durability testing, foam densities, ILD numbers, compression data or an expected lifespan (checked September 2026). The only commitment is the quoted 10-year warranty on every Mila, Aveline, Jenna and Kate page. Customer evidence is mixed.
Amazon's Aveline listing has 2,876 ratings at 4.5 out of 5. Its summary says durability gets mixed reviews, with some owners happy after two years and others saying it fell apart in months. One 260-pound Wayfair reviewer said a Mila held its form after a year and three months. Amazon's Jenna summary (2,499 ratings, 4.3 out of 5) flags that it sinks in the middle.
Kate's 0.4-inch comfort layer over Bonnell coils looks like the least durable build here. The 5 and 6-inch Milas have under an inch of memory foam, so they feel like a firm slab. Jenna and the thicker Avelines have the most material to hold shape. Modway doesn't sell replacement covers, toppers or parts, and its FAQ says the warranty doesn't cover normal wear and tear.
Treat these as three-to-five-year guest-room beds and five-to-seven-year primary beds. Expect the foam beds to soften before the coil beds.
Customer reviews and complaints
Retailer ratings are solid for the price. Wayfair shows Aveline at 4.6 out of 5 from 5,018 reviews, Jenna at 4.6 from 597 reviews, Mila 8-inch at 4.5 from 196 reviews and Mila 10-inch at 4.3 from 57 reviews. Amazon shows Aveline 8-inch full at 4.5 from 2,876 ratings, Jenna 14-inch queen at 4.3 from 2,499 ratings, Kate 6-inch king at 4.2 from 44 ratings and Flexhaven 10-inch twin at 4.4.
Buyers praise the value, firm support, fast and clean delivery, easy setup and repeat buying. Firmness is the most common split. Amazon's Aveline summary counts 262 positive firmness mentions against 113 negative. One Wayfair reviewer with spinal surgery said it's labelled firm but they wouldn't call it firm. Others said it's firmer than expected. Odor is mixed, with most reporting little smell.
Jenna draws complaints about expansion and support. Some say it expands to 10 inches right away, others say it never fully does. Some report back pain, and some say it sinks in the middle. Delivery problems are occasional. Wayfair's return team was praised for an easy narrow-mattress refund.
Brand reputation outside mattresses is weaker. Trustpilot rates modway.com 3.1 out of 5 from only 7 reviews on an unclaimed profile, with 72 percent at one star. Complaints are about furniture: missing hardware, poor wood and refused small replacement parts. SmartCustomer shows zero reviews. The BBB profile couldn't be loaded when we checked in September 2026, so we report no BBB rating.
Where can you try and buy?
You can buy direct from modway.com with free shipping and a 30-day return window. Modway also runs two outlet warehouses at 329 Wyckoff Mills Rd, East Windsor, NJ 08520 and 11895 Cedar Street, Hesperia, CA 92345. Overstock, returned and slightly damaged items sell there for up to 50 percent off. No appointment is needed, items are sold as-is, payment is card only and purchases are pick-up only. Delivery is available within 100 miles for a flat fee.
Live listings exist on Amazon for Aveline, Jenna, Kate, Mila and the legacy Flexhaven 10-inch. On Wayfair you'll find Aveline, Jenna, Mila 8-inch and 10-inch, Mila 6-inch narrow and Kate. Modway says its products are sold through major retailers nationwide, but it doesn't publish which retailers stock the mattresses.
Trying before you buy is the weak spot. Its two market showrooms, Las Vegas Market (World Market Center Building B, B-722) and High Point Market (IHFC H524), are trade-only during market weeks. Your best bet is a retailer floor, or a retailer whose return policy accepts opened mattresses. Modway also runs a trade program for designers, stagers and hospitality buyers, with no order minimums and drop shipping.
Delivery, setup and removal
Mattresses ship free. Modway says FedEx orders ship within 1 to 2 business days and typically arrive within 5 to 7 business days, compressed and rolled in a box at your door. Expansion times vary. Mila says about 36 hours, and elsewhere 2 to 3 hours. Aveline says 2 to 4 hours for most of it and a day to fully expand. Jenna and Kate say 2 to 3 hours. No assembly or in-home setup is offered.
The wider shipping policy covers furniture and large orders. It uses LTL freight with threshold delivery only, and transit is 3 to 4 weeks. Holding an order at the freight terminal may incur storage charges. Canada adds 2 to 4 weeks, and all Canadian sales are final. White-glove delivery exists only on request. You can't pick it at checkout.
The brand doesn't publish an old-mattress removal or recycling service (checked September 2026). If you need haul-away, buy from a retailer that bundles it.
Sleep trial and returns
There's no sleep trial, and effectively no used-mattress returns. You have 30 days after delivery to request a return. The item must be unused, in its original packaging with all tags, and you need proof of purchase. Email cs@modway.com for a Return Authorization. Returns sent without one are refused. You pay return shipping, and there are no direct exchanges.
Closeout, Outlet and Final Sale items are sold as-is and can't be returned. Aveline carries a Closeout badge. Canadian sales are final. Damage or defects must be reported within 7 business days of delivery, with photos and proof of purchase. Refunds go to the original payment method within 7 business days of approval. Contact Modway if nothing appears within 15 business days. No restocking fee is published.
In practice, an unpacked or slept-on mattress bought directly isn't returnable for comfort. For a safety net, buy from Wayfair, where one customer got a refund after ordering the wrong narrow size, or from Amazon. Read that retailer's large-item return terms first.
Warranty
Every Mila, Aveline, Jenna and Kate page lists a 10-year warranty. But Modway's own FAQ says all products carry a one-year manufacturer's warranty for defects, and that it doesn't cover normal wear and tear. That's a direct conflict. No standalone mattress warranty document is published on modway.com (checked September 2026).
That means no published proration schedule, sag threshold, list of exclusions, transfer rule or claim procedure. The contacts are cs@modway.com and 609-256-9000. Trustpilot reviewers report a refused ottoman button because it was out of warranty, and being told Modway doesn't sell replacement cushions or covers.
Before buying, email cs@modway.com and ask for the written 10-year terms, including the sag threshold, exclusions and whether you must keep your receipt. Warranties on outlet goods aren't stated, and outlet purchases are final sale.
Modway vs. other brands
Modway is a furniture-first value brand that treats mattresses as a sideline. Next to budget bed-in-a-box names like Zinus, Linenspa, Lucid, Amazon Basics, Novogratz and Wayfair Sleep, it's credible and often cheaper at the entry point. It also states CertiPUR-US and fiberglass-free claims on Mila and Aveline, and offers a pocket-coil hybrid under $300 in queen. Its size grid helps if you own a bunk, trundle, RV or antique frame.
Against direct brands like Saatva, Casper, Purple, Helix and Nectar, it's the opposite on service. There's no sleep trial, free return, white-glove delivery, removal, firmness scale, published densities or showroom, and the warranty is quoted inconsistently. Against furniture-brand rivals like Zinus and Novogratz, Modway sells matching frames and foundations, but its Trustpilot score is 3.1 out of 5 from only seven reviews.
Buy Modway for a spare bed at a price you won't regret, not for the mattress you'll sleep on for the next decade.
How we put this review together
We read the brand's own product, policy and warranty pages, then checked retailer listings and public complaint sites like the Better Business Bureau. We last checked everything here in September 2026. Prices and policies change, so confirm them on the seller's page before you buy. You can read more in our methodology and editorial policy.
- modway.com
- Wayfair listings
- Amazon listings
- Trustpilot
- SmartCustomer
Quick answers before you buy
Does Modway make its own mattresses, or is this a furniture company dabbling?
Both. Modway is a furniture company that sells mattresses as a small part of an 8,000-plus item catalogue. It was founded in 2010 in New York City and has roughly 2 million square feet of warehousing and 200-plus staff. The mattress lineup is narrow: Mila, Aveline, Jenna and Kate, plus the legacy Flexhaven.
How much does a Modway queen mattress cost?
A Mila queen 6-inch is about $204, and a Kate queen 6-inch is $217. A Jenna queen 8-inch is $281.46, an Aveline queen 8-inch is $314.24, queen 10-inch is $370.88 and queen 16-inch is $615.54. King sizes reach $759. Modway, Wayfair and Amazon discount at different times, so check all three.
Is there a sleep trial or free return?
No. The 30-day return window requires the item to be unused and in its original packaging with all tags. A mattress you've slept on isn't returnable direct from modway.com. You pay return shipping, and there are no direct exchanges. Closeout, Outlet and Final Sale items and all Canadian sales are final.
Are Modway mattresses fiberglass-free and CertiPUR-US certified?
Mila, Aveline and Jenna state CertiPUR-US certification. Mila and Aveline also say they're made without fiberglass. Aveline's foam has no formaldehyde, ozone depleters, mercury or lead, and VOC emissions under 0.5 ppm. Kate makes neither claim. All Modway mattresses carry a California Prop 65 warning.
Which Modway mattress is firmest, and can I get a plush one?
Modway doesn't publish a firmness scale, but the line is treated as firm. Amazon lists Aveline as Firm, and Modway calls Jenna a firm innerspring mattress. There's no plush or pillow-top soft option. If you want soft, plan on adding a topper.
What warranty do I actually get, and does Modway remove my old mattress?
Every mattress page quotes 10 years, but Modway's FAQ says all products carry a one-year manufacturer's warranty. Ask cs@modway.com for the written terms before you buy. Modway doesn't offer old-mattress removal, recycling or in-home setup. Delivery is a boxed FedEx drop, or threshold-only freight for large orders.