Silk & Snow is a Toronto-based sleep brand started in 2017. It sells three mattress lines to US shoppers through a US storefront with checkout in dollars: Hybrid, Organic and the original all-foam bed. Sale prices run roughly $875 to about $1,700 by size and comfort. Every bed is made in Canada. Each one has a 365-night trial and a 15-year limited warranty. It suits value shoppers who want a Canadian-made bed. The main catch is that the cart says no shipping to Alaska or Hawaii, and white glove delivery and old-mattress removal are not published.
Good fit: value shoppers wanting a Canadian-made mattress with USD checkout and contiguous-US delivery; back, combination and side sleepers who can pick among Firm, Medium-Firm and Plush; natural-material shoppers wanting the GOTS and GOLS certified Organic line; shoppers wanting a full-year trial with free return pickup.
Poor fit: shoppers in Alaska or Hawaii; buyers needing white-glove setup or old-mattress removal; shoppers wanting a US showroom try-before-you-buy location; buyers needing published third-party durability scores before purchase.
Outside review scores
Review sites checked: Not yet researched. Their scores: Not yet researched. Model they tested: Hybrid, Medium-Firm, 12 in. Each site tests in its own way, so read each row on its own.
Silk & Snow is a Toronto-based Canadian sleep brand founded in 2017 by Albert Chow and Kenneth Mo, selling three mattress lines to US shoppers through its English (US) storefront with USD checkout: Hybrid, Organic latex hybrid, and original memory foam. Sale pricing runs roughly $875 to about $1,700 by size and comfort. Every mattress is Made in Canada and carries a 365-night trial plus a 15-year limited warranty. Best for value shoppers who want Canadian-made beds. Biggest caveat: the cart states no shipping to Alaska or Hawaii, and white-glove delivery and old-mattress removal are not published.
Since 2017
In business
365 nights
Home trial
15 years
Warranty
When Silk & Snow makes sense
Value shoppers who want a Canadian-made mattress with checkout in US dollars
Back, combination and side sleepers who can pick Firm, Medium-Firm or Plush
Natural-material shoppers who want the Organic line with GOTS and GOLS certified parts
Shoppers who want a full-year trial with free return pickup
When Another Mattress May Suit You Better
Shoppers in Alaska or Hawaii
Buyers who need white glove setup or old-mattress removal
Shoppers who want a US showroom to try a bed first
Buyers who need independent durability scores before they buy
Review site scores
How the big review sites score Silk & Snow
Each site's own score and the exact bed it tested, side by side.
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Publication
Reported Score
Configuration Tested
Testing Scope
Evaluation Focus
Main configuration: Hybrid, Medium-Firm, 12 in. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.
Reading the scores
Why we don't average the scores
Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02
Comfort and firmness: which mattress fits you
Why this matters to you: Feel names are the brand's words, not measurements. Use them to shortlist two or three beds, then let your body decide.
Side sleepers: Hybrid Plush (brand scale 3 of 8) or Organic Plush for pressure relief. Back sleepers: Hybrid Firm (7 of 8) or Medium-Firm (5 of 8), or Organic Firm, per brand positioning. Stomach sleepers: Firm options only.
Combination sleepers: Medium-Firm hybrids. Heavier sleepers: no published weight-limit guidance exists, so use the reinforced-edge claim plus the 365-night trial as the safety net. Hot sleepers: Hybrid Medium-Firm and Plush cite gel-infused foam and cooling fabric per brand claims; independent cooling tests were not found.
Firmness finder
Which Silk & Snow feel fits you?
Weight chart not yet researched
Weight and sleep position can change how a bed feels. We have not yet checked whether Silk & Snow publishes a fit chart by body weight, so use a trial, where one is offered, to test the bed the way you sleep at home.
Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03
Compare the mattresses
Why this matters to you: Models from one brand can differ in feel, height and layers. Match the feel label and height to how you sleep before you compare prices.
Silk & Snow lists 3 models. Feel names are the brand's labels.
Silk & Snow Hybrid Mattress (foam-on-coil hybrid): three comforts at Firm 11 in, Medium-Firm 12 in and Plush 14 in; up to 1,200 pocket coils (9 in base on Firm, 8 in on the others) with a zoned lumbar band and reinforced edge; antimicrobial cover with gel-infused foam and cooling fabric on softer comforts; Queen Medium-Firm observed at $1,025 struck through to $875; page showed 4,071 reviews; Twin through Cal King.
S&S Organic Mattress (natural latex hybrid): GOLS-certified latex plus GOTS-certified cotton and wool over pocketed coils; Firm 10 in, Medium-Firm 12 in at plus $335 over Firm, Plush 14 in at plus $735; Queen Firm observed at $1,115 struck through to $965; coil counts from 595 (Twin) to 1,258 (King); page showed 585 reviews; Twin through Cal King.
Silk & Snow Mattress, also called S&S Mattress (original all-foam): three comforts at 9 in Firm, 10 in Medium-Firm and 12 in Plush with a full published size and weight table (e.g. Queen 60 by 80 in at 69, 76 and 78 lbs); embedded page data showed variant price points of $935, $1,105, $1,190, $1,360 and $1,445; layer-by-layer foam specs were not captured as of Sept 2026.
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Visual
Model
Build
Profile
Firmness (brand words)
Queen $
Coil Count
Silk & Snow Hybrid
A foam-on-coil bed with up to 1,200 pocket coils, a zoned lumbar band and a reinforced edge. The cover is antimicrobial. Medium-Firm and Plush add gel-infused foam and cooling fabric, per the brand. It comes in Twin through Cal King.
11, 12 or 14 in by comfort
Firm, Medium-Firm, Plush
$875
Up to 1,200 pocket coils
Silk & Snow Organic
A natural latex hybrid. It has a GOTS certified cotton cover, GOTS certified wool quilt and GOLS certified Dunlop latex over zoned, pocketed coils. Coil counts run from 595 (Twin) to 1,258 (King). Medium-Firm costs $335 more than Firm and Plush costs $735 more.
10, 12 or 14 in by comfort
Firm, Medium-Firm, Plush
$965 (Firm)
595 (Twin) to 1,258 (King)
S
Silk & Snow Mattress
The original all-foam bed, also called the S&S Mattress. A queen is 60 by 80 inches and weighs 69, 76 or 78 pounds by comfort. The layer list was not published on the pages read.
9, 10 or 12 in by comfort
Firm, Medium-Firm, Plush
Not published
Not yet researched
Where the maker doesn't publish a number, we say so.
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Model
Coil gauge
Coil count
Foam density
Latex
ILD
Model 1 of 3
Silk & Snow Hybrid: Not yet researched
Silk & Snow Hybrid
Silk & Snow Hybrid, product photo
ConstructionNot yet researched
Profile11, 12 or 14 in by comfort
FirmnessFirm, Medium-Firm, Plush
Queen $$875
Not yet researchedNot yet researched
A foam-on-coil bed with up to 1,200 pocket coils, a zoned lumbar band and a reinforced edge. The cover is antimicrobial. Medium-Firm and Plush add gel-infused foam and cooling fabric, per the brand. It comes in Twin through Cal King.
A natural latex hybrid. It has a GOTS certified cotton cover, GOTS certified wool quilt and GOLS certified Dunlop latex over zoned, pocketed coils. Coil counts run from 595 (Twin) to 1,258 (King). Medium-Firm costs $335 more than Firm and Plush costs $735 more.
The original all-foam bed, also called the S&S Mattress. A queen is 60 by 80 inches and weighs 69, 76 or 78 pounds by comfort. The layer list was not published on the pages read.
Prices checked Not yet researched · recheck before buying
Mattress prices and value
Why this matters to you: A starting price can rise with size, base and delivery. Get the full price for your size in writing before you choose.
Hybrid Queen Medium-Firm observed at $1,025 reduced to $875; Organic Queen Firm observed at $1,115 reduced to $965 with Medium-Firm plus $335 and Plush plus $735; original foam embedded variant prices from $935 to $1,445 across sizes and comforts; promos include a free Classic Sleep Bundle (sheet set, pillows, duvet, protector) with a qualifying mattress plus 25 percent off select bed frames.
Value read: pricing sits below premium US hybrids and well below certified-organic flagships, with a longer-than-average trial and free return pickup; delivery surcharges beyond the free-shipping claim are not published.
Not yet researched
White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.
Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.
Are the expensive ones worth it?
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Model
Buy Silk & Snow If
Skip If
Buy Instead
Chapter 05
How well do the mattresses hold up?
Why this matters to you: A mattress is a long buy. Lean on the written warranty and real owner reports to judge how it will last.
The 15-year limited warranty covers all three lines. Sag is covered when permanent dents are deeper than 1 inch or 2 inches. The brand's page is unclear about which line gets which depth.
Warranty-backed durability: 15-year limited warranty on all three lines; sag coverage is stated as permanent indentations greater than 1 inch and 2 inches respectively across the S&S Mattress, S&S Hybrid and S&S Organic, with the exact per-model mapping ambiguous on the page; years 1 to 10 repair or replace at no additional cost, years 11 to 15 at 75 percent of the original purchase price; an adequate foundation is required.
Independent durability, fatigue or longevity testing: Not published as of Sept 2026. Verified long-term owner sag or complaint rates: not found.
What to watch for, and when:
Ownership, deals, lawsuits & launches
Company History & Model Evolution
Show the full company history
Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.
What we could confirm, and what the brand doesn't say
The left column is what we checked. Rows marked THE BRAND SAYS only report what the brand says. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.
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What we checked
What the brand doesn't publish
THE BRAND SAYS15-year limited warranty
NOT PUBLISHEDNo independent durability tests
THE BRAND SAYSMade in Canada
NOT PUBLISHEDNo owner sag data
THE BRAND SAYSReinforced edge
NOT PUBLISHEDOriginal foam layers not published
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
Where sources disagree
Chapter 06
Sleep trials, returns, exchanges and fees
Why this matters to you: Feel is hard to judge in a store or in a week. Know your exit plan and its cost before you pay.
365-night mattress guarantee from the delivery date; a 30-night break-in is required before returning; start a return by email with the order number and reason, supplying 3 available business days within 2 weeks of the request; requests after 365 days are ineligible; pickup or removal is free but the customer must be present; the mattress must be in donatable condition with no stains, tears, soiling or odors; refunds issue within 2 business days of receipt and can take up to 14 business days to appear, to the original payment method; returns to an address outside the purchase country are refused; retailer purchases follow the retailer policy; returning a product line blocks further trial periods on that line and caps returns at 2 per product.
Separate exchange-program or restocking-fee terms: none published beyond these terms.
Your trial, night by night
Delivery dayThe trial starts when the mattress arrives
Night 30Earliest return after break-in
365 nightsLast day to start a return
What each choice costs you
Keep it$0Nothing more to do
Return itNot publishedFree pickup, refund to original payment method
Swap itNot yet researchedNo exchange program published
Not covered by the trial: Not yet researched
Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.
Check the terms for your seller and order date before buying from Silk & Snow.
Chapter 07
Delivery, setup and old-mattress removal
Why this matters to you: Delivery terms decide your first week with the bed. Confirm the date, setup and old-bed removal before you pay.
Ships compressed and rolled in a box; site badges state Free Shipping and Easy Returns with In Stock, Ready to Ship on the Hybrid; full box dimensions were only partly captured. Delivery speed estimates, setup service, white-glove delivery and old-mattress removal: Not published as of Sept 2026.
Foundation rules from the warranty: a rigid base, platform bed, adjustable base, or slats at least 2 in wide spaced no more than 3 in apart (or 1.5 in wide spaced max 2 in apart), with a center support beam on Queen and larger; box springs and moisture-prone floors void coverage.
Typical wait: Not published
Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08
Terms checked on the brand's site · recheck before you buy
What do the warranties cover?
Why this matters to you: A warranty is only as good as its terms. Read the written terms and use a supported base, because the wrong frame can end coverage.
15-year limited mattress warranty from delivery; the mattress must be opened within 30 days; covers manufacturing defects including qualifying permanent indentations and cover or zipper defects with photo documentation; years 1 to 10 repair or replace at no extra cost, years 11 to 15 at 75 percent of the original purchase price, with no new warranty on replacements and buyer-paid return shipping; original purchaser only and non-transferable; law tags must stay on; adequate support is required and moisture-prone floors are banned; exclusions include normal softening, comfort preference, sub-threshold impressions, abuse, stains and improper foundations.
Full text: the Our Warranty page.
Covered when the dip is deeper than Not yet researched, measured with nobody on the bed.
Strip the bed down to the mattress and wait a few hours so the top layers can recover.
Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Chapter 09
Review counts checked on each site · they change daily
Customer reviews and complaints
Why this matters to you: Star ratings depend on who posts and where. Read the low-star reviews for patterns, not just the average.
Brand-site social proof: Hybrid page showed 4,071 reviews, Organic page showed 585 reviews, and the brand claims more than 550,000 happy sleepers; numeric star averages were not captured. Praise themes in brand presentation (pressure relief, cooling fabric, Canadian materials) are brand claims, not independent findings.
Independent ratings from Google, BBB, Sleep Foundation, RTINGS or comparable outlets, plus verified complaint themes on firmness, heat, sagging or service: Not published as of Sept 2026. Root-cause read on complaints: none supportable without third-party data.
How we read the reviews
Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.
Reported praise and concerns:
Review sites side by side
What each review site says
Not yet researched
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Platform
Rating
Sample
Chapter 10
What are the mattresses made of?
Why this matters to you: Layer names say little without numbers. Ask what is inside your exact model, layer by layer.
Hybrid per brand pages: antimicrobial cover, quilted foam, gel-infused high-density memory foam on Medium-Firm and Plush, polyurethane transition layer on Plush, zoned lumbar coil band, up to 1,200 Canadian-steel pocket coils forged in Toronto, reinforced edge; foams poured in Toronto using plant-seed oils; CertiPUR-US certified foams; Made in Canada.
Organic per brand pages: GOTS-certified cotton cover, GOTS-certified wool quilt acting as a natural fire barrier, GOLS-certified Dunlop latex (0.8 in quilted layer plus 1.5 or 3.5 in by comfort), zoned and pocketed coils, edge zone, side handles; on-page claims cite GOTS code CU 882630, GOLS code CU 882630, Eco-Institut 0511-12260-001 and OEKO-TEX Standard 100 cover certification.
Original foam: all-foam construction with layer specs not captured; no cutaway diagrams in this row (deferred with photos).
Safety labels, and what each one covers
Certifications
Not yet researched
We have not yet verified Silk & Snow's certification claims with the certifiers themselves.
What these labels do and don't prove
Read your law tag
How to read the law tag in three steps
Why this matters to you:
Law tag guide
How to read a mattress law tag
The three steps
1
Pocket coils
2
Gel-infused memory foam
3
GOLS certified Dunlop latex
Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.
How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11
Where can you try and buy the mattresses?
Why this matters to you: Where you buy sets the price, the trial and who handles problems. Check the seller's terms, not just the brand's.
Buy direct at silkandsnow.com on the English (US) storefront with USD checkout, which confirms ships-to-US for the contiguous states (the cart page states no shipping to Alaska or Hawaii). Try in person: the site has an Our Locations page and displays Nearest Store Toronto; US showroom addresses and phone-ordering details were Not published as of Sept 2026. US marketplace or dealer availability: not verified.
Sibling brands or shared-factory notes: none published.
Showroom Network
Online at silkandsnow.com
Checkout in US dollars
Store Access
No US showroom published
Not yet researched
Sales Culture
Not yet researched
Not yet researched
Inventory & Delivery
Not yet researched
Not yet researched
How to test a bed in the store
Where Silk & Snow sells
A sample to show the mix of store types. Use the brand's store finder for the ones near you.
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#
Channel
Where
Address
Type
Not yet researched. Checked Not yet researched.
Chapter 12
Silk & Snow vs. other mattress brands
Why this matters to you: A fair comparison needs the same facts for both beds. Line up price, trial and warranty for each one.
Against Casper and other US bed-in-box hybrids, Silk & Snow offers Canadian-made beds, a 365-night trial and bundle deals. It has fewer US stores and fewer outside scores. Against Endy, another Canadian value brand, it adds a certified organic line.
Versus Casper and other US bed-in-box hybrids: Silk & Snow counters with Made-in-Canada sourcing, a 365-night trial and bundle promos, but loses on US showroom footprint and published third-party scores. Versus Endy (Canadian value): a comparable value play, with Silk & Snow adding a certified-organic line. Versus Saatva: Saatva wins on white-glove delivery and removal; Silk & Snow wins on price and trial length.
Versus Avocado (organic latex hybrid): Avocado wins on organic depth and US-made assortment; Silk & Snow wins on sale pricing. All comparisons are catalog assessments, not lab tests.
Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13
How we research and report
This page is an early draft built from our research sheet for Silk & Snow. We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.
Researched Sept 16, 2026 from official silkandsnow.com English (US) pages first (Hybrid seed page, Organic page, original Mattress page, Our Warranty, Terms and Conditions, Our Story, Mattresses index), with page-HTML verification of prices, review counts, certifications, trial mechanics and the Alaska-Hawaii exclusion; brand claims are labeled as such and gaps (third-party ratings, complaint themes, white-glove service, US stores, original-foam layer specs) are recorded not filled.
Key sources: the URL plus /en-us/organic-mattress/, /en-us/mattress/, /en-us/our-warranty/, /en-us/terms-conditions/ and /en-us/our-story/.
How we check this page
Stage 01Factory
Who built the bed
Stage 02Test results
Outside test results
Stage 03Safety
Fire safety papers and the law tag
Stage 04Pressure and motion
Outside pressure and motion tests
Stage 05Reviews
Review scores, side by side
Quick Answers
Quick Answers Before You Buy
Safety and materials
Buying and policies
Does Silk & Snow ship to the US?
Yes, it operates an English (US) storefront with USD checkout serving the contiguous states, but the cart states no shipping to Alaska or Hawaii.
How long is the sleep trial?
365 nights from delivery with a required 30-night break-in, free pickup, and refund to the original payment method.
What does the warranty cover?
A 15-year limited warranty against defects and qualifying permanent indentations, free repair or replacement in years 1 to 10 and 75 percent of original price in years 11 to 15.
Which model suits side sleepers?
Per brand positioning, the Plush comfort of the Hybrid or Organic.
Is the Organic mattress certified?
The brand's pages claim GOTS and GOLS certification with published codes. They also cite Eco-Institut and OEKO-TEX claims.
Can I try one in a US store?
US showroom locations were not published as of Sept 2026.
Is the Organic mattress really certified?
Brand pages claim GOTS and GOLS certification with published codes plus Eco-Institut and OEKO-TEX claims.
Prices and promos checked Not yet researched. Recheck before buying.
Find Your Evidence-Backed Match
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Answer 4 quick questions about your sleep position, body weight, and back support needs to get model suggestions based on the specs each brand publishes.
