Dusk & Dawn is a Macy's-exclusive bed-in-a-box line with one verified model, the 11-inch Medium Mattress in a Box, in Twin through King. It layers open-cell memory foam over transitional support foams. We saw the Queen at a sale price near $469 and rated about 4.6 out of 5. It's best for Macy's shoppers who want boxed medium memory-foam value. The catch is thin public specs and no standalone brand site, so you'll need to confirm details with Macy's.
Mattress in a Box 11-inch Medium
Mattress in a Box 11-inch Medium, product photo
FirmnessMediumNot yet researched
Mattress TypeMemory foamNot yet researched
Queen $$469$469
Coil CountNot yet researchedNot yet researched
Key Strengths
Macy's shoppers who want an 11-inch medium boxed memory-foam bed
In-store test lies plus Macy's card promotions and financing
Back and combination sleepers who want a middle-of-the-road feel
Guest rooms and first apartments
Good to Know
Latex, innerspring or hybrid builds
Published foam densities, layer thicknesses or certifications
Good fit: Macy's shoppers who want an 11-inch medium-feel boxed memory-foam mattress with in-store test lies plus Macy's card promotions and financing; back and combination sleepers wanting a middle-of-the-road feel; guest rooms and first apartments.
Poor fit: shoppers wanting latex, innerspring or hybrid builds; shoppers needing published foam densities, layer thicknesses or certifications; anyone outside the Macy's delivery footprint; strict-organic buyers.
Outside review scores
Review sites checked: Not yet researched. Their scores: Not yet researched. Model they tested: Not yet researched. Each site tests in its own way, so read each row on its own.
Dusk & Dawn is a Macy's-exclusive bed-in-a-box line with a single verified model, the 11-inch Medium Mattress in a Box in Twin through King. It layers open-cell memory foam over transitional support foams, previously observed at a Queen sale price near $469 and rated about 4.6 out of 5. Best for Macy's shoppers wanting boxed medium memory-foam value; caveat is thin public specs and no standalone brand site.
Not yet researched
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When Dusk & Dawn makes sense
Macy's shoppers who want an 11-inch medium boxed memory-foam bed
In-store test lies plus Macy's card promotions and financing
Back and combination sleepers who want a middle-of-the-road feel
Guest rooms and first apartments
When Another Mattress May Suit You Better
Latex, innerspring or hybrid builds
Published foam densities, layer thicknesses or certifications
Shoppers outside the Macy's delivery footprint
Strict-organic buyers
Review site scores
How the big review sites score Dusk & Dawn
Each site's own score and the exact bed it tested, side by side.
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Publication
Reported Score
Configuration Tested
Testing Scope
Evaluation Focus
Main configuration: Not yet researched. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.
Reading the scores
Why we don't average the scores
Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02
Comfort and firmness: which mattress fits you
Why this matters to you: Feel names are the brand's words, not measurements. Use them to shortlist two or three beds, then let your body decide.
Back sleepers: the medium 11-inch all-foam build is positioned as a balanced middle-feel option, but model-level firmness guidance beyond the Medium name was Not published as of Sept 2026, so confirm support in store. Side sleepers: medium memory foam generally targets shoulder and hip cushioning; heavier side sleepers should test pressure relief in store. Stomach sleepers: confirm the medium foam does not let hips sink too deep.
Hot sleepers and couples: open-cell foam is positioned as more breathable than traditional memory foam, but cooling and motion-isolation claims for this model were Not published as of Sept 2026.
Firmness finder
Which Dusk & Dawn feel fits you?
Weight chart not yet researched
Weight and sleep position can change how a bed feels. We have not yet checked whether Dusk & Dawn publishes a fit chart by body weight, so use a trial, where one is offered, to test the bed the way you sleep at home.
Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03
Compare the mattresses
Why this matters to you: Models from one brand can differ in feel, height and layers. Match the feel label and height to how you sleep before you compare prices.
Dusk & Dawn lists 1 model. Feel names are the brand's labels.
Mattress in a Box 11-inch Medium (the only verified model): Macy's-exclusive boxed memory-foam mattress, 11 inches tall with a medium feel, built from open-cell memory foam over transitional support foams; offered in Twin, Full, Queen and King; ships compressed in a box via UPS Ground; Queen previously observed at a $469 sale price against a $1060 regular price with an aggregate rating near 4.6 out of 5; current size-level prices, layer measurements, firmness-scale number and certifications were Not published as of Sept 2026.
No additional Dusk & Dawn models were verified as of Sept 2026.
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Visual
Model
Build
Profile
Firmness (brand words)
Queen $
Mattress in a Box 11-inch Medium
A Macy's-exclusive boxed bed with open-cell memory foam over transitional support foams. It ships compressed in a box by UPS Ground, based on earlier Nappedia notes.
11 inches
Medium
$469
Where the maker doesn't publish a number, we say so.
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Model
Coil gauge
Coil count
Foam density
Latex
ILD
Model 1 of 1
Mattress in a Box 11-inch Medium: Not yet researched
Mattress in a Box 11-inch Medium
Mattress in a Box 11-inch Medium, product photo
ConstructionNot yet researched
Profile11 inches
FirmnessMedium
Queen $$469
Not yet researchedNot yet researched
A Macy's-exclusive boxed bed with open-cell memory foam over transitional support foams. It ships compressed in a box by UPS Ground, based on earlier Nappedia notes.
Prices checked Not yet researched · recheck before buying
Mattress prices and value
Why this matters to you: A starting price can rise with size, base and delivery. Get the full price for your size in writing before you choose.
Queen previously observed at a $469 sale price against a $1060 regular price; Twin, Full and King prices were Not published as of Sept 2026. Value read: on promotion it competes with entry boxed memory-foam lines such as Allswell, Zinus and Lucid, but value cannot be scored without verifiable live prices and specs; confirm live prices, promos and Macy's card offers on macys.com, at 1-800-289-8229, or in store.
Not yet researched
White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.
Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.
Are the expensive ones worth it?
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Model
Buy Dusk & Dawn If
Skip If
Buy Instead
Chapter 05
How well do the mattresses hold up?
Why this matters to you: A mattress is a long buy. Lean on the written warranty and real owner reports to judge how it will last.
Model-specific warranty length, sag-depth terms, exclusions and claim steps were Not published as of Sept 2026. No independent long-term durability testing for this exclusive model was published as of Sept 2026. All-foam boxed mattresses in this class typically carry limited warranties in the 5 to 10 year range, but no such term is verified for Dusk & Dawn; confirm the written warranty with Macy's before purchase.
What to watch for, and when:
Ownership, deals, lawsuits & launches
Company History & Model Evolution
Show the full company history
Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.
What we could confirm, and what the brand doesn't say
The left column is what we checked. Rows marked THE BRAND SAYS only report what the brand says. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.
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What we checked
What the brand doesn't publish
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
Where sources disagree
Chapter 06
Sleep trials, returns, exchanges and fees
Why this matters to you: Feel is hard to judge in a store or in a week. Know your exit plan and its cost before you pay.
The sleep-trial length for this model was Not published as of Sept 2026. Macy's mattress return window, exchange mechanics and any restocking, pickup or return-shipping fees for Dusk & Dawn were Not published as of Sept 2026. Confirm trial nights, return steps and any fees with Macy's before purchase, and keep the receipt and original packaging until the trial terms are confirmed.
Your trial, night by night
Not yet researchedNot yet researched
Not yet researchedNot yet researched
Not yet researchedNot yet researched
What each choice costs you
Keep it$0Nothing more to do
Return itNot yet researchedNot yet researched
Swap itNot yet researchedNot yet researched
Not covered by the trial: Not yet researched
Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.
Check the terms for your seller and order date before buying from Dusk & Dawn.
Chapter 07
Delivery, setup and old-mattress removal
Why this matters to you: Delivery terms decide your first week with the bed. Confirm the date, setup and old-bed removal before you pay.
Earlier Nappedia notes recorded UPS Ground shipping for the boxed model. The brand doesn't publish current method, cost, speed, white-glove setup or old-mattress removal terms (checked September 2026). Macy's help pages were unavailable to our checks.
Macy's listed UPS Ground shipping for the boxed model; current method, cost, speed, white-glove setup, haul-away and old-mattress removal terms were Not published as of Sept 2026. Boxed mattresses typically ship compressed and rolled for customer setup, but confirm delivery options, fees and removal services at Macy's checkout or with the store. Frame and base requirements for this model were Not published as of Sept 2026.
Typical wait: Not yet researched
Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08
Terms checked on the brand's site · recheck before you buy
What do the warranties cover?
Why this matters to you: A warranty is only as good as its terms. Read the written terms and use a supported base, because the wrong frame can end coverage.
Warranty length, sag-threshold coverage, exclusions (foundation, stains, comfort preference, misuse, transportation damage) and the claim process for Dusk & Dawn were Not published as of Sept 2026. Ask Macy's whether coverage is administered by Macy's or the manufacturer, what proof of purchase and foundation documentation are required, and whether comfort issues are covered at all; get the written warranty terms before purchase.
Covered when the dip is deeper than Not yet researched, measured with nobody on the bed.
Strip the bed down to the mattress and wait a few hours so the top layers can recover.
Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Chapter 09
Review counts checked on each site · they change daily
Customer reviews and complaints
Why this matters to you: Star ratings depend on who posts and where. Read the low-star reviews for patterns, not just the average.
The Macy's listing showed an aggregate rating near 4.6 out of 5 on the Macy's listing, but star counts, review counts and review text could not be re-verified as of Sept 2026. No brand-site ratings exist (no standalone brand site found). Third-party scores from Google, BBB, Sleep Foundation, RTINGS or NapLab for Dusk & Dawn were Not published as of Sept 2026; complaint themes and root-cause reads cannot be reported without verifiable review data.
How we read the reviews
Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.
Reported praise and concerns:
Review sites side by side
What each review site says
Not yet researched
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Platform
Rating
Platform mark:Macy's
About 4.6 of 5
Chapter 10
What are the mattresses made of?
Why this matters to you: Layer names say little without numbers. Ask what is inside your exact model, layer by layer.
All-foam boxed build: open-cell memory-foam comfort layers over transitional support foams, 11 inches tall with a medium feel per the Macy's product title. Layer thicknesses, foam densities, cover fabric details, fire-barrier materials and certifications such as CertiPUR-US were Not published as of Sept 2026. No cutaway diagrams are published here;
Safety labels, and what each one covers
Certifications
Not yet researched
We have not yet verified Dusk & Dawn's certification claims with the certifiers themselves.
What these labels do and don't prove
Read your law tag
How to read the law tag in three steps
Why this matters to you:
Law tag guide
How to read a mattress law tag
The three steps
1
Not yet researched
2
Not yet researched
3
Not yet researched
Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.
How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11
Where can you try and buy the mattresses?
Why this matters to you: Where you buy sets the price, the trial and who handles problems. Check the seller's terms, not just the brand's.
Macy's-exclusive line: sold only through macys.com and Macy's stores, plus Macy's phone sales at 1-800-289-8229. No standalone Dusk & Dawn brand site or direct channel was found as of Sept 2026, and availability on Amazon, Walmart or other retailers was Not published as of Sept 2026. Try it at a Macy's mattress department where floor models are stocked; confirm floor-model availability with the local store.
Showroom Network
Macy's stores and macys.com
Not yet researched
Store Access
Macy's phone sales
Not yet researched
Sales Culture
Not yet researched
Not yet researched
Inventory & Delivery
Not yet researched
Not yet researched
How to test a bed in the store
Where Dusk & Dawn sells
A sample to show the mix of store types. Use the brand's store finder for the ones near you.
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#
Channel
Where
Address
Type
Not yet researched. Checked Not yet researched.
Chapter 12
Dusk & Dawn vs. other mattress brands
Why this matters to you: A fair comparison needs the same facts for both beds. Line up price, trial and warranty for each one.
Versus Allswell (Walmart boxed hybrids): Allswell publishes coil-and-foam builds with firmer options, while Dusk & Dawn is an 11-inch medium all-foam box with thinner verified specs; Allswell wins on transparency. Versus Zinus and Lucid (entry boxed memory foam): similar price-promotion playbook and boxed format, but those brands publish layer stacks and CertiPUR-US status that Dusk & Dawn does not verify.
Versus Macy's Hotel Collection and Charter Club by Sealy: sibling Macy's-exclusive options with in-store availability, but cross-line spec comparisons are unverifiable since specs are not published; test all finalists in store.
Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13
How we research and report
This page is an early draft built from our research sheet for Dusk & Dawn. We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.
Researched Sept 2026 from the Macy's seed product URL first (title verified via an archived capture as Dusk & Dawn 11 Medium Mattress in a Box Collection; ), prior Nappedia research notes (11-inch medium all-foam build, Twin through King, open-cell memory foam over transitional foams, Queen $469 sale versus $1060 regular, UPS Ground shipping, about 4.6 out of 5),, and review-site searches that returned no Dusk & Dawn coverage.
Some brand claims could not be rechecked as of Sept 2026; missing details are not published.
How we check this page
Stage 01Factory
Who built the bed
Stage 02Test results
Outside test results
Stage 03Safety
Fire safety papers and the law tag
Stage 04Pressure and motion
Outside pressure and motion tests
Stage 05Reviews
Review scores, side by side
Quick Answers
Quick Answers Before You Buy
Safety and materials
Buying and policies
Is Dusk & Dawn a Macy's-exclusive brand?
Yes. It is sold only through Macy's (macys.com, stores, phone sales); no standalone brand site or other-retailer availability was found as of Sept 2026.
How many models does it sell?
One verified model: the 11-inch Medium Mattress in a Box in Twin, Full, Queen and King.
What is it made of?
Open-cell memory foam over transitional support foams; layer details and certifications are unverified.
How much does it cost?
Queen was previously observed near a $469 sale price versus $1060 regular; confirm live prices with Macy's.
What trial and warranty apply?
Not published as of Sept 2026; confirm written trial and warranty terms with Macy's before purchase.
How is it delivered?
Ships compressed in a box (UPS Ground); confirm current delivery, setup and haul-away terms at checkout.
How many models does Dusk & Dawn sell?
One verified model as of Sept 2026: the 11-inch Medium Mattress in a Box in Twin, Full, Queen and King.
Prices and promos checked Not yet researched. Recheck before buying.
Find Your Evidence-Backed Match
Need a personalized mattress recommendation?
Answer 4 quick questions about your sleep position, body weight, and back support needs to get model suggestions based on the specs each brand publishes.
