Des Moines Mattress Co Review

Des Moines Mattress Co is a family-owned custom mattress maker in Altoona, Iowa, with roots back to 1919. It builds made-to-order home mattresses in-house. It also builds custom RV, motorhome, semi-truck, boat and antique-bed sizes, plus upholstery and repair. You get quotes by contact. The brand does not publish prices, specs, a trial or a warranty. It's best if you're a local or Iowa shopper who needs an odd size. Ask for everything in writing.

The brand does not publish firmness ratings, ILD figures, sleeper-weight guidance, feel descriptions or pressure-relief claims (checked September 2026). So we can't match a model to a sleeper. Both lines are built to your stated comfort preferences during quoting, per the brand.

If you sleep on your side, back or stomach, or you're heavier or hot, visit or call the shop. Describe your sleep needs and lie on comparable builds before you order.

We can't give you a price band. The site works on contact-for-quotes. It doesn't publish list prices, sale prices, size upcharges, financing or bundle terms (checked September 2026).

Century-old custom shops typically charge craft-build prices above boxed beds. Without prices, specs, a trial or a warranty, you can't judge the value against rivals. Ask for an itemized written quote before you compare.

The brand does not publish layer builds, foam or latex types and densities, or coil counts and gauges (checked September 2026). It also leaves out fabrics, fire barriers, adhesives and material certifications. The brand claims in-house custom construction to your needs and offers upholstery and repair.

The four pages we saw (home, about, gallery and contact) show no composition, origin or certification detail. Don't assume foam, latex, innerspring or organic content.

The brand does not publish expected lifespan, sag resistance, edge support, motion isolation, cooling, weight limits, foundation or bunk-board needs, or care guidance (checked September 2026). The site shows no durability testing, component grades or care instructions.

Ask the shop for build sheets, expected service life, base requirements for RV and antique frames, and written care terms before you buy.

We couldn't verify review volume. The Yelp, BBB and Chamber pages were unavailable when we checked in September 2026, and searches turned up no usable rating count, score or review text. So we can't report praise or complaint themes.

The brand claims honesty, fair pricing, hard work and quality since 1919. That's a brand claim, not a verified review finding. Treat satisfaction and complaint history as unknown until you find independent reviews.

You buy direct from one place, the Des Moines Mattress shop at 1305 1st Ave N, Altoona, IA 50009. Call 515-967-3414 or email dmmattress1919@gmail.com. We found no other stores, dealers, marketplaces or online checkout.

In-person measuring and quoting is the buying path. The site shows partial hours. It lists Monday to Friday from 9:00 am with a 5:30 pm reference, and Saturday and Sunday. Confirm current hours by phone before you visit.

The brand does not publish delivery areas, RV and oversize shipping, setup, old-mattress removal or recycling, lead times or fees (checked September 2026). Local pickup versus delivery, freight for out-of-area RV buyers and turnaround for custom builds aren't stated.

Get delivery scope, timing and fees in writing with your quote.

The brand does not publish sleep-trial nights, a return window, exchange terms, restocking or return-shipping fees, a damage policy or a refund method (checked September 2026). The site has no trial, return or exchange language.

Custom sizes are commonly final sale, but the brand doesn't say so. Get written trial, return and exchange terms before you order.

The brand does not publish warranty length, covered defects, sag-coverage depth, exclusions, prorated versus non-prorated terms or the claim process (checked September 2026). We found no warranty page or warranty language on the official site.

Get written warranty terms from the shop before you buy.

Against national direct-to-consumer brands with published specs, trials and warranties, the shop's edge is in-house custom sizing for RV, truck, boat and antique beds. It also does local upholstery and repair. It loses on every transparency point. You get no published prices, specs, trial, warranty or reviews.

Against fellow custom and Amish-style makers, we can't judge parity without build sheets and quotes. Against boxed-bed value brands, the shop has no boxed shipping or online-trial convenience. Shop here for heritage custom-fit service, not for verifiable spec or policy value.

We read the brand's own product, policy and warranty pages, then checked retailer listings and public complaint sites like the Better Business Bureau. We last checked everything here in September 2026. Prices and policies change, so confirm them on the seller's page before you buy. You can read more in our methodology and editorial policy.