Ross Appliance & Mattress Review

Ross Appliance & Mattress is a regional Honolulu, Hawaii dealer, not a national brand. At 401 Mokauea St., it builds its own Green Mattresses locally from 35% recycled materials, in sizes Twin through California King. It suits you if you live on Oahu and want a budget-friendly, eco-angled mattress. You get in-stock same-day delivery and in-person showroom service. Skip it if you need published firmness options, a national sleep trial or mainland shipping.

If you have back or hip pain on an old bed, visit the showroom and lie on the Green Mattress in your size. The brand does not publish firmness and support specs (checked September 2026). For kids' rooms and guest rooms, the Twin and Extra-Long Twin sizes are made locally. Past shoppers cite twin beds for kids.

If you're a couple, look at the Queen, King or California King from the same Green line. Confirm the feel and dimensions in store. If you run a hotel or vacation rental, ask about the dealer's hospitality bulk options.

The dealer's site doesn't list Queen or other Green Mattress prices, so we can't give you a price card (checked September 2026). The value pitch is explicitly budget. You'll see discount mattresses, in-stock deals and promotions, plus eco savings from re-purposed and remanufactured goods.

Delivery is a flat $75 across the entire island of Oahu. Call (808) 841-7336 or visit the showroom for current Queen pricing and any promotions.

Per the dealer, Green Mattresses are made in Honolulu, Hawaii with 35% recycled materials. It names recycled metal springs and wood frames, which cut landfill waste. They're sold under the #SleepGreen label. The dealer also sells re-purposed and remanufactured appliances next to new-style brand-name appliances.

The brand does not publish layer-by-layer build details (checked September 2026). That covers cover fabrics, comfort foams or fibers, coil counts or gauges and edge support. It also doesn't publish certifications such as CertiPUR-US or GOTS.

The brand does not publish durability data (checked September 2026). You won't find indent-depth standards, lifespan claims, a care-and-rotation guide or long-term test results on the dealer's site. The dealer stresses warrantied goods and an in-person showroom inspection. So examine the seams, edges and foundation fit before you buy, and ask staff for the written mattress warranty.

Remanufactured construction may differ from a new national-brand bed. Confirm what's new and what's reused in your unit.

On its own site, the dealer features a customer testimonial about buying a twin bed for a child, with helpful manager service. It also claims an Ohana of over 2,500 warrantied appliances strong. Praise themes on the dealer's pages are low prices, friendly service and fast island delivery.

The brand does not publish independent rating totals, review counts or complaint histories for the mattress line that we could verify (checked September 2026). We couldn't confirm any pattern of defect complaints from dealer sources.

You can try and buy in person at the showroom at 401 Mokauea St., Honolulu, HI 96819. The phone is (808) 841-7336, with an alternate at (808) 841-7330. The site's structured data lists Monday to Saturday 8:00am to 6:00pm and Sunday 9:00am to 5:00pm. Confirm before you visit.

The dealer ships to all Hawaiian islands via Young Brothers (YB). It also serves hospitality clients such as hotels and rentals with bulk options. The brand does not publish a mainland US sales channel (checked September 2026).

In-stock mattresses are advertised as ready for delivery today. A flat $75 delivery fee covers the entire island of Oahu. The dealer offers inter-island shipping to all islands via Young Brothers (YB). Confirm rates and timing at purchase, since they aren't published.

The dealer states it handles old appliances ("appliance removed? We can handle that too"). It also helps at the showroom, such as tying a bed to your car. The brand does not publish old-mattress removal terms, setup services or delivery time windows (checked September 2026).

The brand does not publish sleep trials, return windows, exchanges, restocking fees or refund terms (checked September 2026). This is an in-store regional dealer selling locally built and remanufactured goods. So assume the register sets all sales terms unless it says otherwise.

Get the trial, exchange and refund policy in writing before you pay.

The dealer advertises that its brand-name appliances each come with a full warranty. It describes its Ohana as over 2,500 warrantied appliances strong. The brand does not publish mattress-specific warranty terms (checked September 2026). That covers length, sag-depth coverage, new-versus-remanufactured parts coverage, the claim process and exclusions.

Ask for the written Green Mattress warranty in store, and keep your receipt.

Against national bed-in-a-box brands such as Casper, Purple and Saatva, Ross has no published specs, no national trial and no mainland shipping. It counters with a locally made, recycled-content bed, same-day Oahu delivery and face-to-face service.

Against big-box Honolulu mattress sellers, Ross competes on discount pricing and eco remanufacturing, not brand choice. Against local custom builders, its edge is in-stock availability and a flat $75 island delivery fee.

We read the brand's own product, policy and warranty pages, then checked retailer listings and public complaint sites like the Better Business Bureau. We last checked everything here in September 2026. Prices and policies change, so confirm them on the seller's page before you buy. You can read more in our methodology and editorial policy.