Dusk & Dawn Mattress Review

Dusk & Dawn is a Macy's-exclusive bed-in-a-box line with one verified model, the 11-inch Medium Mattress in a Box, in Twin through King. It layers open-cell memory foam over transitional support foams. We saw the Queen at a sale price near $469 and rated about 4.6 out of 5. It's best for Macy's shoppers who want boxed medium memory-foam value. The catch is thin public specs and no standalone brand site, so you'll need to confirm details with Macy's.

Checked September 2026 against the brand's own pages and public listings. We haven't sleep-tested these mattresses, so treat this as a buyer's summary of what the brand publishes.

Is Dusk & Dawn the best mattress for you?

Good fit if you want

  • Macy's shoppers who want an 11-inch medium boxed memory-foam bed
  • In-store test lies plus Macy's card promotions and financing
  • Back and combination sleepers who want a middle-of-the-road feel
  • Guest rooms and first apartments

Look elsewhere if you need

  • Latex, innerspring or hybrid builds
  • Published foam densities, layer thicknesses or certifications
  • Shoppers outside the Macy's delivery footprint
  • Strict-organic buyers

Compare the Dusk & Dawn mattresses

ModelFeelHeightPrice
Mattress in a Box 11-inch MediumA Macy's-exclusive boxed bed with open-cell memory foam over transitional support foams. It ships compressed in a box by UPS Ground, based on earlier Nappedia notes.Medium11 inQueen seen at a $469 sale price against a $1060 regular price; other sizes not published

Which mattress suits your sleep needs?

Back sleepers get a balanced, middle-feel option. The brand doesn't publish firmness guidance beyond the Medium name (checked September 2026), so confirm support in store. Side sleepers should find medium memory foam cushions the shoulders and hips. Heavier side sleepers should test pressure relief first.

Stomach sleepers should check that the foam doesn't let the hips sink too deep. Open-cell foam is positioned as more breathable than traditional memory foam. The brand doesn't publish cooling or motion-isolation claims for this model.

Mattress prices and value

The Queen was seen at a $469 sale price against a $1060 regular price, per earlier Nappedia notes. The brand doesn't publish Twin, Full or King prices (checked September 2026). On promotion it competes with entry boxed memory-foam lines such as Allswell, Zinus and Lucid.

We can't score value without live prices and specs. Confirm current prices, promos and Macy's card offers on macys.com, at 1-800-289-8229, or in store.

What are the mattresses made of?

It's an all-foam boxed build. Open-cell memory-foam comfort layers sit over transitional support foams, per earlier Nappedia notes. It's 11 inches tall with a medium feel, per the Macy's product title.

The brand doesn't publish layer thicknesses, foam densities, cover fabric, fire-barrier materials or certifications such as CertiPUR-US (checked September 2026). Macy's product pages were unavailable to our automated checks.

How well do the mattresses hold up?

The brand doesn't publish warranty length, sag-depth terms, exclusions or claim steps for this model (checked September 2026). Macy's product and help pages were unavailable to our checks. We found no independent long-term durability testing.

All-foam boxed mattresses in this class often carry limited warranties of 5 to 10 years. We haven't verified a term for Dusk & Dawn. Get the written warranty from Macy's before you buy.

Customer reviews and complaints

Earlier Nappedia notes recorded an aggregate rating near 4.6 out of 5 on the Macy's listing. We couldn't re-verify star counts, review counts or review text in September 2026. There's no brand-site rating, since there's no standalone brand site.

We found no scores from Google, BBB, Sleep Foundation, RTINGS or NapLab for Dusk & Dawn. Without verifiable reviews, we can't report complaint themes.

Where can you try and buy?

It's sold only through macys.com and Macy's stores, plus Macy's phone sales at 1-800-289-8229. We found no standalone Dusk & Dawn site. We also found no Amazon, Walmart or other retailer listings.

Try it at a Macy's mattress department that stocks floor models. Confirm floor-model availability with your local store.

Delivery, setup and removal

Earlier Nappedia notes recorded UPS Ground shipping for the boxed model. The brand doesn't publish current method, cost, speed, white-glove setup or old-mattress removal terms (checked September 2026). Macy's help pages were unavailable to our checks.

Boxed mattresses usually ship compressed and rolled for you to set up. Confirm delivery options, fees and removal at checkout or with the store. Frame and base requirements aren't published.

Sleep trial and returns

The brand doesn't publish a sleep-trial length for this model (checked September 2026). Macy's policy pages were unavailable to our checks. So we couldn't confirm the return window, exchange rules or any restocking, pickup or return-shipping fees.

Confirm trial nights, return steps and fees with Macy's before you buy. Keep the receipt and original packaging until the terms are confirmed.

Warranty

The brand doesn't publish warranty length, sag-threshold coverage, exclusions or the claim process for Dusk & Dawn (checked September 2026). Exclusions to ask about include foundation, stains, comfort preference, misuse and transport damage.

Ask Macy's whether it or the manufacturer administers coverage. Ask what proof of purchase and foundation papers you need, and whether comfort issues are covered at all. Get the terms in writing.

Dusk & Dawn vs. other brands

Against Allswell, which Walmart sells, Allswell publishes coil-and-foam builds with firmer options. Dusk & Dawn is an 11-inch medium all-foam box with thinner verified specs. Allswell wins on transparency. Against Zinus and Lucid, the promotion playbook and boxed format are similar. Those brands publish layer stacks and CertiPUR-US status that Dusk & Dawn doesn't verify.

Against Macy's Hotel Collection and Charter Club by Sealy, you get sibling Macy's-exclusive options with in-store availability. We can't compare specs across lines, since Macy's pages were unavailable to our checks. Test all your finalists in store.

How we put this review together

We read the brand's own product, policy and warranty pages, then checked retailer listings and public complaint sites like the Better Business Bureau. We last checked everything here in September 2026. Prices and policies change, so confirm them on the seller's page before you buy. You can read more in our methodology and editorial policy.

Quick answers before you buy

Is Dusk & Dawn a Macy's-exclusive brand?

Yes. It's sold only through Macy's, on macys.com, in stores and by phone. We found no standalone brand site or other retailer (checked September 2026).

How many models does it sell?

One verified model: the 11-inch Medium Mattress in a Box in Twin, Full, Queen and King.

What is it made of?

Open-cell memory foam over transitional support foams, per earlier research notes. Layer details and certifications aren't verified.

How much does it cost?

The Queen was seen near a $469 sale price against a $1060 regular price. Confirm live prices with Macy's.

What trial and warranty apply?

We couldn't verify them in September 2026. Get the written trial and warranty terms from Macy's before you buy.

How is it delivered?

It ships compressed in a box, by UPS Ground per earlier notes. Confirm current delivery, setup and haul-away terms at checkout.

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