AW Mattress Review
AW Mattress is the family-owned Landover, Maryland factory label of AW Industries. It's been American made since 1931 and employs 200-plus workers. It makes Serta-licensed, Restonic, Silentnight, Sleepwell and HighClere beds. HighClere is its luxury line inspired by a British castle, with six builds from Plush to Extra Firm. You can only buy it through authorized retailers. Prices and trial terms aren't published, so you'll need to get quotes and written terms from a local dealer.
Is AW Mattress the best mattress for you?
Good fit if you want
- Mid-Atlantic shoppers near authorized retailers
- Buyers who want an American-made, castle-styled mattress
- People who like choosing firmness in store
- Fans of wool-topped comfort and open-cell cooling foam
- Hospitality buyers through Legacy Hospitality
Look elsewhere if you need
- Online-only shoppers who want published prices
- Buyers who want a brand-direct sleep trial or boxed delivery
- Latex or organic-certified shoppers
- Buyers who need published weight limits or white-glove removal
Compare the AW Mattress models
| Model | Feel | Height | Price |
|---|---|---|---|
| HighClere Mattress Plush (OS 500935622)Topped with Tokowool New Zealand wool blend and Aurora open-cell foam. | Softest one-sided build | Not published | Not published |
| HighClere Mattress Luxury Firm (OS 500935521)One-sided, with the same Tokowool and Aurora story. | Luxury firm, balancing cushioning and support | Not published | Not published |
| HighClere Mattress Extra Firm (OS 500935621)Aimed at stomach sleepers and back-support seekers. | Firmest one-sided build | Not published | Not published |
| HighClere Mattress 2-Sided Firm (OS 500935721)Flippable double-sided build, so both sides sleep. | Firm | Not published | Not published |
| HighClere Mattress 2-Sided PlushFlippable double-sided build with two wear surfaces. | Plush | Not published | Not published |
| HighClere Mattress 4-Inch Euro TopA tall 4-inch comfort top for extra cushioning depth. | Cushioned euro top | Not published | Not published |
Which mattress suits your sleep needs?
Side sleepers can start with the Plush, 2-Sided Plush or 4-Inch Euro Top for the most cushioning around shoulders and hips. Confirm the exact top depth with the retailer, since layer details aren't published. Back sleepers get a balanced middle in the Luxury Firm. The Extra Firm or 2-Sided Firm give less sink and firmer lumbar support. Stomach sleepers will find the Extra Firm or 2-Sided Firm best at resisting midsection sag.
Hot sleepers should know Aurora open-cell foam is claimed to deliver 50 percent greater airflow than other products. Tokowool wicks naturally. No independent cooling tests are published. Heavier sleepers get two wear surfaces from the flippable 2-sided builds. The brand doesn't publish per-person weight guidance (checked September 2026).
Mattress prices and value
The brand doesn't publish HighClere or AW Mattress prices on awmattress.com. The site shows product stories and a retailer locator instead of a cart, so all pricing lives with authorized retailers. The brand positions HighClere as luxury inspired by Highclere Castle at an affordable price, American-designed, manufactured, built and tested.
The brand doesn't publish street prices, size-level pricing, financing or promotions (checked September 2026). You'll need to quote local dealers. Compare against the Serta, Restonic and Silentnight stablemates sold through the same network.
What are the mattresses made of?
Tokowool is a high-loft wool blend from free-range New Zealand sheep. It's selected for resilient, buoyant fiber, with no chemical or mechanical manipulation claimed. Aurora open-cell foam is claimed to give 50 percent greater airflow than competing products. The site terms also mention memory foam and gel-infused materials.
The brand doesn't publish coils, latex, cover textiles, fire barrier, quilt details, foam densities or per-model layer stacks. It doesn't publish CertiPUR-US, OEKO-TEX, GOTS, GOLS or Greenguard certifications. Sizes are Twin (37 x 74 in.), Full (52.5 x 74 in.), Queen (59 x 79 in.) and King (75 x 79 in.). Twin XL, Full XL and California King may be available on inquiry.
How well do the mattresses hold up?
The brand's durability claims are general. It says quality mattresses lengthen the replacement cycle and give years of good sleep. It also uses American-built testing language with no test data. The 2-Sided Firm and 2-Sided Plush builds are flippable, which in principle spreads wear across two surfaces. The brand doesn't publish sag thresholds, foam-density longevity data, edge-support construction or independent durability testing (checked September 2026).
The company's history is brand-reported. AW Industries traces its roots to Abe Krupsaw's American Bedding plant in Depression-era Washington DC. It became a Serta licensee and refocused on mattress manufacturing in the early 1990s. It now runs a 200-plus-worker plant in Landover, Maryland.
Customer reviews and complaints
We found no on-site review system, ratings or testimonials on the HighClere or AW Mattress pages as of September 2026. The brand doesn't publish third-party ratings for HighClere builds from Google, BBB, retailer sites or sleep publications.
We found no complaint themes. That reflects thin public review trails for a regional factory-to-retailer label, not verified satisfaction. Ask dealers for references and check retailer-level reviews before you buy.
Where can you try and buy?
You can try and buy through authorized retailers only. Use the Find a Retailer locator at awmattress.com/find-a-retailer, searching by address, city, state, zip or name. You can also use the Where to Buy page. The brand notes products are available in big multi-store chains through their own store locators. It doesn't publish brand-owned showrooms, online checkout or phone ordering.
For product, warranty and retailer questions, call 1-800-638-0520. Related in-house options to compare in store are Serta, Restonic, Silentnight, Sleepwell and the 1776 Collection. Legacy Hospitality serves commercial buyers.
Delivery, setup and removal
The brand doesn't publish delivery speeds, costs, geographic limits, setup instructions, foundation specs or haul-away terms (checked September 2026). You buy through authorized dealers, so delivery and setup follow the selling retailer's policy.
Confirm scheduling, fees, stair carries and old-bed removal before you order. The brand doesn't publish base compatibility guidance, such as slat gaps, boxspring versus platform, or adjustable-base approval. Verify with the dealer to protect warranty coverage.
Sleep trial and returns
The official site doesn't publish a sleep-trial length, return window, exchange policy or restocking and pickup fees (checked September 2026). These are dealer sales, so the selling retailer governs trial and return rights, not a brand-direct promise.
Get the dealer's trial window, comfort-exchange rules and any fees in writing before you buy. Also confirm whether floor-model or final-sale terms apply.
Warranty
The site terms reference an incorporated Warranty document and a limited warranty. The brand doesn't publish the warranty length, sag-depth thresholds, covered defects, exclusions, claim steps or transportation charges (checked September 2026). The contact page invites warranty questions through AW Mattresses at 1-800-638-0520.
Request the written HighClere warranty from the dealer or the factory before you buy, and keep proof of purchase. Standard cautions apply. Use a proper foundation, protect against stains and moisture, and keep law tags. These commonly affect bedding warranty claims.
AW Mattress vs. other brands
AW sells Serta as a licensee. HighClere offers boutique castle-styled exclusivity through regional dealers, while Serta offers national models, published specs and broad reviews. AW also makes Restonic. Both are factory-direct regional labels, so compare comfort stacks and dealer prices side by side. Silentnight and Sleepwell are AW stablemates with the same factory and dealer network. Their styling stories differ, so buy on feel and price.
Against national luxury hybrids like Beautyrest and Stearns and Foster, HighClere counters with American-made wool-topped builds. It lags on published specs, trials and review depth.
How we put this review together
We read the brand's own product, policy and warranty pages, then checked retailer listings and public complaint sites like the Better Business Bureau. We last checked everything here in September 2026. Prices and policies change, so confirm them on the seller's page before you buy. You can read more in our methodology and editorial policy.
- awmattress.com
- HighClere brand hub
- Find a Retailer page
- Terms and Conditions page
Quick answers before you buy
What are the six HighClere Mattress builds?
They're Plush, Luxury Firm, Extra Firm, 2-Sided Firm, 2-Sided Plush and 4-Inch Euro Top. They span soft to very firm, with two flippable options.
Who makes HighClere mattresses?
AW Industries (AW Mattress) makes them in Landover, Maryland, USA. It uses a Highclere Castle trademark license from Highclere Enterprises LLP, UK, through LMI UK.
How much does a HighClere mattress cost?
Prices aren't published on the brand site. Get quotes from authorized retailers through the Find a Retailer locator.
Is there a sleep trial or warranty?
No trial terms or warranty details are published as of September 2026. Confirm retailer return rights, and request the written factory warranty before you buy.
What sizes are available?
Twin, Full, Queen and King are standard. Twin XL, Full XL and California King may be available on inquiry.
Where can I try one?
Visit authorized local retailers found through awmattress.com/find-a-retailer, or big multi-store chains that carry AW brands.