Verlo Mattress Brand Review (2026): 12 Models, Specs & Ratings

Models 12 on this page
Feels Firm, Plush, Eurotop, Hybrid
Trial Verlo Mattress does NOT offer REFUNDS, EXCHANGES or CANCELLATIONS on mattresses
Warranty 100% non-prorated, warranties start at 3 years up to 15 years, covers indentations 1½ inches
Owner Reviews 3.2, 1 review from Trustpilot; A+ from BBB
Ship Type Each mattress is individually made to order before shipping

The 30-Second Verdict: Quick Summary

We can describe Verlo, but we cannot rank it. This page holds no outside test scores, so nothing here says a Verlo bed beats another brand's. The brand sells through its own factory stores and says: Each mattress is individually made to order before shipping.

Verlo does not take mattresses back. It says it does NOT offer REFUNDS, EXCHANGES or CANCELLATIONS on mattresses, futons, headboards/footboards, foundations, or any accessory items. Instead it offers free adjustments after you buy, so lie on the bed in a store first.

vEssential vEssential Mattress, product photo
vEssential Mattress, the brand's entry-level line
Firmness Not published by maker Not published by maker
Mattress Type pocketed coils 10-inch profile
Queen $ Not published by maker Not published by maker
Coil Count Not published by maker edge-to-edge pocketed coils
Key Strengths
  • The brand says: made in our own factories and sold in our own stores. That means the maker runs the stores, so you talk to the people who build the bed.
  • The brand says: We can adjust your mattress in-home or at a local factory. That means a bed that feels wrong can be changed without a new purchase.
  • The brand says: 100% non-prorated, warranties start at 3 years up to 15 years, covers indentations 1½ inches. Ask for the written terms for the model you choose.
  • Verlo has a BBB grade of A+. That is a grade from the BBB, not a customer score.
Good to Know
  • This page has no outside test scores, so every spec here is the brand's claim, not a result.
  • The brand does not publish a price for any model that we could check. Ask a store for the price of your size before you compare.
  • Refunds and exchanges are not offered. The brand says it does NOT offer REFUNDS, EXCHANGES or CANCELLATIONS on mattresses, futons, headboards/footboards, foundations, or any accessory items. Decide in the store, not at home.
  • The brand says: We can replace, add, or subtract components within the mattress. Adjustments after the free period can carry fees.
Chapter 01

Is Verlo the best mattress for you?

Verlo may suit you if you live near one of its stores and want to try a bed in person. This page cannot call it the best, because it holds no outside test scores. It shows what the brand publishes and what to check before you buy.

Outside review scores
Review sites checked: None found. Their scores: None found. Model they tested: None found. Each site tests in its own way, so read each row on its own.

Here is what the brand publishes. Verlo shows short build notes for its 12 mattresses and prints no price we could check. With no outside scores, treat the choice as a store visit, not a rating. Lie on a firm bed and a soft bed, then compare the written terms.

Maker-run stores
Sold through its own stores

The brand says: made in our own factories and sold in our own stores. That tells you who sells the bed, not how well it holds up.

3 to 15 years
Warranty length

The brand says: 100% non-prorated, warranties start at 3 years up to 15 years, covers indentations 1½ inches. The warranty chapter below lists what to check before you count on it.

None found
Outside test scores

We found no outside test score for Verlo that we could check. That is neither a good nor a bad mark, and it says nothing about any bed.

When Verlo makes sense
  • You live near a Verlo store and want to lie on the bed before you buy. The brand says: made in our own factories and sold in our own stores.
  • You may want to change the feel later. The brand says: We can adjust your mattress in-home or at a local factory. No refund is offered, so this is the fix if the bed feels wrong.
  • You want a choice of feels. The brand groups its beds as Firm, Plush, Eurotop, Hybrid, so one store can show all four.
When Another Mattress May Suit You Better
  • You want a money-back trial. The brand says it does NOT offer REFUNDS, EXCHANGES or CANCELLATIONS on mattresses, futons, headboards/footboards, foundations, or any accessory items, so look at brands that offer returns.
  • You want to shop online only. The brand sells through its stores, so ask how a bed would reach you.
  • You want outside test scores. This page shows none, so look for a tested bed elsewhere.
Review site scores

How the big review sites score Verlo

Each site's own score and the exact bed it tested, side by side.

Scroll sideways to see the whole table
Publication Reported Score Configuration Tested Testing Scope Evaluation Focus

Main configuration: None found. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.

Reading the scores

Why we don't average the scores

We have no outside test scores to average. We found no named tester's results for Verlo, so there is nothing to blend. Every spec on this page is the brand's own claim, and we label it that way. If a named tester publishes results, we can show each score with the tester's name.

Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02

Comfort and firmness: which mattress fits you

Why this matters to you: The brand does not explain its feel labels, so a few minutes on the bed tell you more than the label.

Start with the feel you like, then test the bed. This page makes no picks by body weight or sleep position, because the brand publishes no fit chart to base them on.

The brand groups its beds as Firm, Plush, Eurotop, Hybrid. It gives the v1 Firm (label: Firm), the v1 Hybrid (label: Medium) and the v1 Plush (label: Plush).

Try before you buy

Feel finder

Feel finder

The brand publishes no fit chart by weight or sleep position, so we make no picks here.

Four alignment checkpoints against a neutral posture line Neck Shoulders Lower back Hips level with spine sink in, no pinch no gap below no sag Straight spine line
  1. Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
  2. Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
  3. Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
  4. Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03

Compare the mattresses

Why this matters to you: Verlo names its beds by a line and then a feel. Compare the build first and the name second, because two beds with a similar name can be made differently.

The 12 models come in four feels: firm, plush, eurotop and hybrid. Some use pocketed coils, some use foam, and one is a coil bed with a stated height. The table lists what the brand prints for each.

The v3 Eurotop, v3 Firm, v5 Eurotop and v5 Firm each list a coil design: Pocketed coil with individually wrapped design. Pocketed coils move on their own, so a partner's move is less likely to wake you. The v3 Foam lists High-density gel memory foam. The brand prints no coil count, wire thickness or foam firmness number for any model.

Scroll sideways to see the whole table
Visual Model Build Profile Comfort label (brand words) Queen $ Coil Count Fiberglass
vEssential Mattress, product photo vEssential Mattress Pocketed coils 10 inch Not published by maker Not published by maker Not published by maker Not found
v1 Eurotop Mattress Pillow Top Not published by maker Eurotop Not published by maker Not published by maker Not found
v1 Firm Mattress Not published by maker Not published by maker Firm Not published by maker Not published by maker Not found
v1 Foam Mattress, product photo v1 Foam Mattress Foam Not published by maker Not published by maker Not published by maker Not published by maker Not found
v1 Hybrid Mattress, product photo v1 Hybrid Mattress Hybrid Not published by maker Medium Not published by maker Not published by maker Not found
v1 Plush Mattress Not published by maker Not published by maker Plush Not published by maker Not published by maker Not found
v3 Eurotop Mattress, product photo Not found Not published by maker Not published by maker Not published by maker Not published by maker Not published by maker Not found
v3 Firm Mattress, product photo Not found Not published by maker Not published by maker Not published by maker Not published by maker Not published by maker Not found
v3 Foam Mattress, product photo Not found Not published by maker Not published by maker Not published by maker Not published by maker Not published by maker Not found
v3 Plush Mattress, product photo Not found Not published by maker Not published by maker Not published by maker Not published by maker Not published by maker Not found
v5 Eurotop Mattress, product photo Not found Not published by maker Not published by maker Not published by maker Not published by maker Not published by maker Not found
v5 Firm Mattress, product photo Not found Not published by maker Not published by maker Not published by maker Not published by maker Not published by maker Not found

Where the maker doesn't publish a number, we say so. Each model's fire barrier, as the law tag or the brand lists it, is in the materials and safety chapter.

Scroll sideways to see the whole table
ModelCoil gaugeCoil countFoam densityLatexILD
v3 Eurotop MattressNot published by makerNot published by makerNot published by makerNot published by makerNot published by maker
v3 Firm MattressNot published by makerNot published by makerNot published by makerNot published by makerNot published by maker
v3 Foam MattressNot published by makerNot published by makerHigh-density gel memory foamNot published by makerNot published by maker
v3 Plush MattressNot published by makerNot published by makerNot published by makerNot published by makerNot published by maker
v5 Eurotop MattressNot published by makerNot published by makerNot published by makerNot published by makerNot published by maker
v5 Firm MattressNot published by makerNot published by makerNot published by makerNot published by makerNot published by maker
vEssential MattressNot foundNot foundNot foundNot foundNot found
v1 Eurotop MattressNot foundNot foundNot foundNot foundNot found
v1 Firm MattressNot foundNot foundNot foundNot foundNot found
v1 Foam MattressNot foundNot foundNot foundNot foundNot found
v1 Hybrid MattressNot foundNot foundNot foundNot foundNot found
v1 Plush MattressNot foundNot foundNot foundNot foundNot found
Feel words are the brand's labels. The brand does not say how it sets them, so do not compare them with another brand's labels. It also prints no price we could check, so the table shows none.
Model 1 of 12

vEssential Mattress: Specs and price

vEssential Mattress, product photo
vEssential Mattress
vEssential Mattress.
Construction Pocketed coils
Profile 10 inch
Firmness Not published by maker
Queen $ Not published by maker
Key feature Not published by maker

The brand's build note reads: pocketed coils, with a 10-inch profile. It names edge-to-edge pocketed coils. The brand publishes no price or feel label for it.

Best For

  • You want a bed with coils across the whole surface and a stated 10 inch height.

Consider Instead If

  • You want a feel label. The brand prints none for this bed.
Model 2 of 12

v1 Eurotop Mattress: Specs and price

v1 Eurotop Mattress
v1 Eurotop Mattress.
Construction Pillow Top
Profile Not published by maker
Firmness Eurotop
Queen $ Not published by maker
Key feature Not published by maker

The brand's build note reads: Pillow Top. It labels the feel Eurotop. The line note says: Handcrafted pillowtop, eurotop design.

Best For

  • You want a bed with an added soft top layer. The brand lists a Pillow Top.

Consider Instead If

  • You want a firmer bed. The v1 Firm is labeled Firm.
Model 3 of 12

v1 Firm Mattress: Specs and price

v1 Firm Mattress
v1 Firm Mattress.
Construction Not published by maker
Profile Not published by maker
Firmness Firm
Queen $ Not published by maker
Key feature Not published by maker

The brand labels the feel Firm. The line note says: Budget-friendly firm. It prints no build details for this bed.

Best For

  • You want a firm feel. The brand labels this bed Firm.

Consider Instead If

  • You want a softer bed. The v1 Plush is labeled Plush.
Model 4 of 12

v1 Foam Mattress: Specs and price

v1 Foam Mattress, product photo
v1 Foam Mattress
v1 Foam Mattress.
Construction Foam
Profile Not published by maker
Firmness Not published by maker
Queen $ Not published by maker
Key feature Not published by maker

The brand's build note reads: Foam. The line note says: Handcrafted foam with Certi-pur. It prints no feel label for this bed.

Best For

  • You want an all foam bed. The brand's build note reads: Foam.

Consider Instead If

  • You want coils. Ask a store what the v1 Hybrid holds, since the brand's note reads only: Hybrid.
Model 5 of 12

v1 Hybrid Mattress: Specs and price

v1 Hybrid Mattress, product photo
v1 Hybrid Mattress
v1 Hybrid Mattress.
Construction Hybrid
Profile Not published by maker
Firmness Medium
Queen $ Not published by maker
Key feature Not published by maker

The brand's build note reads: Hybrid. It labels the feel Medium. The line note says: Handcrafted hybrid.

Best For

  • You want a middle feel. The brand labels this bed Medium.

Consider Instead If

  • You want a softer or firmer feel. The v1 Plush is labeled Plush and the v1 Firm (label: Firm).
Model 6 of 12

v1 Plush Mattress: Specs and price

v1 Plush Mattress
v1 Plush Mattress.
Construction Not published by maker
Profile Not published by maker
Firmness Plush
Queen $ Not published by maker
Key feature Not published by maker

The brand labels the feel Plush. The line note says: Handcrafted plush with lifetime comfort guarantee. It prints no build details for this bed.

Best For

  • You want a soft feel. The brand labels this bed Plush.

Consider Instead If

  • You want a firmer bed. The v1 Firm is labeled Firm.
Model 7 of 12

v3 Eurotop Mattress: Specs and price

v3 Eurotop Mattress, product photo
v3 Eurotop Mattress
v3 Eurotop Mattress.
Construction Not published by maker
Profile Not published by maker
Firmness Not published by maker
Queen $ Not published by maker
Key feature Not published by maker

The brand lists the coils as: Pocketed coil with individually wrapped design. The line note says: Pocketed coil eurotop, motion separation. It prints no feel label.

Best For

  • You want pocketed coils with a soft top layer. The brand lists: Pocketed coil with individually wrapped design.

Consider Instead If

  • You want a feel label. The brand prints none for this bed.
Model 8 of 12

v3 Firm Mattress: Specs and price

v3 Firm Mattress, product photo
v3 Firm Mattress
v3 Firm Mattress.
Construction Not published by maker
Profile Not published by maker
Firmness Not published by maker
Queen $ Not published by maker
Key feature Not published by maker

The brand lists the coils as: Pocketed coil with individually wrapped design. The line note says: Pocketed coil firm.

Best For

  • You want pocketed coils and a firm feel. The brand lists: Pocketed coil with individually wrapped design.

Consider Instead If

  • You want a soft top layer. The v3 Eurotop adds one.
Model 9 of 12

v3 Foam Mattress: Specs and price

v3 Foam Mattress, product photo
v3 Foam Mattress
v3 Foam Mattress.
Construction Not published by maker
Profile Not published by maker
Firmness Not published by maker
Queen $ Not published by maker
Key feature Not published by maker

The brand lists High-density gel memory foam and Gel memory foam for cooling. The line note says: Memory foam with cooling.

Best For

  • You want an all foam bed with a density in writing. The brand prints High-density gel memory foam.

Consider Instead If

  • You want coils. The v3 Firm and v3 Eurotop list pocketed coils.
Model 10 of 12

v3 Plush Mattress: Specs and price

v3 Plush Mattress, product photo
v3 Plush Mattress
v3 Plush Mattress.
Construction Not published by maker
Profile Not published by maker
Firmness Not published by maker
Queen $ Not published by maker
Key feature Not published by maker

The line note says: Pocketed coil plush. The brand prints no coil details or feel label on this bed's page.

Best For

  • You want a plush feel in the v3 line. The line note says: Pocketed coil plush.

Consider Instead If

  • You want build details. The v3 Firm lists its coil design, and this bed does not.
Model 11 of 12

v5 Eurotop Mattress: Specs and price

v5 Eurotop Mattress, product photo
v5 Eurotop Mattress
v5 Eurotop Mattress.
Construction Not published by maker
Profile Not published by maker
Firmness Not published by maker
Queen $ Not published by maker
Key feature Not published by maker

The brand lists the coils as: Pocketed coil with individually wrapped design. The line note says: Individually wrapped coil with pillowtop. The brand says the free adjustment period is longer for its v5 line.

Best For

  • You want a longer free adjustment period. The brand lists a longer one for its v5 line, as the trial chapter shows.

Consider Instead If

  • You want a feel label. The brand prints none for this bed.
Model 12 of 12

v5 Firm Mattress: Specs and price

v5 Firm Mattress, product photo
v5 Firm Mattress
v5 Firm Mattress.
Construction Not published by maker
Profile Not published by maker
Firmness Not published by maker
Queen $ Not published by maker
Key feature Not published by maker

The brand lists the coils as: Pocketed coil with individually wrapped design. The line note says: Pocketed coil firm. The brand says the free adjustment period is longer for its v5 line.

Best For

  • You want pocketed coils and a longer free adjustment period. The brand lists a longer one for its v5 line, as the trial chapter shows.

Consider Instead If

  • You want a soft top layer. The v5 Eurotop adds one.
The full lineup

Every Verlo mattress, past and present

Why this matters to you: If a store shows you a bed by a name you do not see here, match it to a line before you compare prices, because one line can hold several models.

Use this list to match a Verlo bed's name to what the brand publishes about it. Each row gives a short description from the brand's page.

Scroll sideways to see the whole table
ModelLineSoldStatusWhat it was
V7Not foundSold now
V9Not foundSold now
V11Not foundSold now
SleepiphanyNot foundSold now
Instant Comfort Q2Not foundSold now
Instant Comfort Q4Not foundSold now
Instant Comfort Q5Not foundSold now
Instant Comfort Q7Not foundSold now
Instant Comfort Q8Not foundSold now
Instant Comfort Q9Not foundSold now
Instant Comfort R11Not foundSold now
Instant Comfort R13Not foundSold now
Instant Comfort R15Not foundSold now
Instant Comfort S7Not foundSold now
Instant Comfort S8Not foundSold now
Instant Comfort S9Not foundSold now
vEssential MattressvEssentialNot foundNot published by makerEntry-level collection
v1 Eurotop Mattressv1Not foundNot published by makerHandcrafted pillowtop, eurotop design
v1 Firm Mattressv1Not foundNot published by makerBudget-friendly firm
v1 Foam Mattressv1Not foundNot published by makerHandcrafted foam with Certi-pur
v1 Hybrid Mattressv1Not foundNot published by makerHandcrafted hybrid
v1 Plush Mattressv1Not foundNot published by makerHandcrafted plush with lifetime comfort guarantee
v3 Eurotop Mattressv3Not foundNot published by makerPocketed coil eurotop, motion separation
v3 Firm Mattressv3Not foundNot published by makerPocketed coil firm
v3 Foam Mattressv3Not foundNot published by makerMemory foam with cooling
v3 Plush Mattressv3Not foundNot published by makerPocketed coil plush
v5 Eurotop Mattressv5Not foundNot published by makerIndividually wrapped coil with pillowtop
v5 Firm Mattressv5Not foundNot published by makerPocketed coil firm
IntroNot foundNo longer sold
AmbianceNot foundNo longer sold
EmbraceNot foundNo longer sold
HarmonyNot foundNo longer sold
InspireNot foundNo longer sold
SerenityNot foundNo longer sold
Verlo-pedicNot foundNo longer sold
EmbassyNot foundNo longer sold
EssenceNot foundNo longer sold
ExcellenceNot foundNo longer sold
Excellence IINot foundNo longer sold
TranquilityNot foundNo longer sold
VitalityNot foundNo longer sold
CanterburyNot foundNo longer sold
ClassicNot foundNo longer sold
EstateNot foundNo longer sold
HeritageNot foundNo longer sold
LegacyNot foundNo longer sold
SupremeNot foundNo longer sold
UltraNot foundNo longer sold
EleganceNot foundNo longer sold
MonarchNot foundNo longer sold
PrincessNot foundNo longer sold
Princess IINot foundNo longer sold
Magic NiteNot foundNo longer sold
RoyalNot foundNo longer sold
Cheesehead BedNot foundNo longer sold
VerloAire 200Not foundNo longer sold
VerloAire 500Not foundNo longer sold
VerloAire 800Not foundNo longer sold
VerloAire 900Not foundNo longer sold
AdmiralNot foundNo longer sold
AshfordNot foundNo longer sold
BalanceNot foundNo longer sold
BarrowNot foundNo longer sold
BiltmoreNot foundNo longer sold
BlissNot foundNo longer sold
BrillianceNot foundNo longer sold
CrescendoNot foundNo longer sold
ExcaliburNot foundNo longer sold
FreedomNot foundNo longer sold
GloryNot foundNo longer sold
GrandeurNot foundNo longer sold
Holiday EliteNot foundNo longer sold
HonorNot foundNo longer sold
KodiakNot foundNo longer sold
MajestyNot foundNo longer sold
MirageNot foundNo longer sold
NovaNot foundNo longer sold
PrestigeNot foundNo longer sold
RadianceNot foundNo longer sold
RegalNot foundNo longer sold
SitkaNot foundNo longer sold
SterlingNot foundNo longer sold
SymphonyNot foundNo longer sold
TriumphNot foundNo longer sold
VibranceNot foundNo longer sold
VirtueNot foundNo longer sold

The names and descriptions come from the brand's product pages. We show no launch years, because the brand prints none and the Internet Archive gave us none we could confirm.

Chapter 04

Prices checked Not published by maker · recheck before buying

Mattress prices and value

Why this matters to you: Without a printed price, the price you pay depends on the store and your size. Ask for the total in writing before you compare beds.

We found no price we could check for any Verlo model. The brand did not publish a queen price on the pages we read, and it lists no size chart.

Verlo makes each bed to order and sells through its stores. Ask a store for the exact size and the price of your size before you compare.

No size chart published

White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.

Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.

Are the expensive ones worth it?

This page cannot say which model is worth the money, because it holds no checked prices and no outside scores. Get a written price for two models and compare them yourself.

Scroll sideways to see the whole table
ModelBuy Verlo IfSkip IfBuy Instead
Chapter 05

How well do the mattresses hold up?

Why this matters to you: A mattress is a long buy, and this page shows no outside durability test. It reports what the brand says about how it builds, sells and backs its beds.

We cannot tell you how long a Verlo bed lasts, because no outside durability test is on this page. The brand says: 100% non-prorated, warranties start at 3 years up to 15 years, covers indentations 1½ inches. History and build details are what we can show.

The brand prints build notes, not wear tests. The v3 Foam lists High-density gel memory foam. Density is how much foam sits in a set volume, and denser foam usually holds its shape longer. The brand prints density for only this model, so ask a store for the others.

What to watch for, and when:

  • At purchase, ask for the written warranty and adjustment terms.
  • Early on, sleep on the bed the way you normally do. The brand says: Sleep on mattress for minimum 30 days to allow adjustment and break in.
  • Later on, keep your receipt and the law tag, and photograph any dip before you call.
Ownership, deals, lawsuits & launches

Company History & Model Evolution

The points below come from the brand's own pages. They show how it sells and backs its beds, not how a bed ages.

Show the full company history
1958 Company start

The brand's history page says: 1958 two entrepreneurs in Illinois handcrafting mattresses. That is its own account.

Two entrepreneurs in Illinois began handcrafting mattresses
Year not published Name and incorporation

The brand says it renamed the company Verlo when it incorporated in Wisconsin. It gives no year on the page we read.

Renamed Verlo when incorporated in Wisconsin
Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.

What we could confirm, and what the brand doesn't say

The left column is what we confirmed, with a source. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.

Scroll sideways to see the whole table
What we confirmed What the brand doesn't publish
VERIFIED1958 two entrepreneurs in Illinois handcrafting mattresses The brand's history page says: 1958 two entrepreneurs in Illinois handcrafting mattresses. That is its own account, and we did not check it elsewhere. NOT PUBLISHEDWhere the beds are made The brand publishes no plant address on the pages we read. Ask a store where your bed is made.
VERIFIEDBody indentations of at least 1½ inches The brand's sag rule reads: Body indentations of at least 1½ inches. Measure any dip before you call, and ask the store how it measures. NOT PUBLISHEDOutside durability test results We found no outside durability test for a Verlo bed. Treat every durability claim as the brand's own.
VERIFIEDmade in our own factories and sold in our own stores The brand says: made in our own factories and sold in our own stores. That means no middle seller between you and the maker. NOT PUBLISHEDSag limits beyond the warranty The brand names one sag limit, and it gives no wider rules on the pages we read. Ask a store how it measures.
VERIFIEDAdjustable for lifetime, in-home comfort adjustments The brand says: Adjustable for lifetime, in-home comfort adjustments. Ask a store which models qualify and how long the free period lasts. NOT PUBLISHEDOwner and leadership details We found no page naming the owners or leaders. Ask a store if you want to know who runs the company.

Where sources disagree

  • We found no place where the brand's pages disagree on a spec. That does not mean there are none, so compare the store's paperwork with this page.
Chapter 06

Sleep trials, returns, exchanges and fees

Why this matters to you: With no return, a wrong pick costs you the bed unless an adjustment fixes it. Ask what an adjustment can change before you pay.

Verlo offers no refunds, exchanges or cancellations. The brand says it does NOT offer REFUNDS, EXCHANGES or CANCELLATIONS on mattresses, futons, headboards/footboards, foundations, or any accessory items. What it offers instead is a free adjustment, so read the terms before you buy.

The brand says: Sleep on mattress for minimum 30 days to allow adjustment and break in. Write down the day your free period ends. The brand says: Free Comfort Adjustment during the first 180 days (six months) The first Comfort Adjustment is FREE during the first year for our v5, v7, v9 and v11 Collections.

Your trial, night by night
  1. 30 daysSleep on mattress for minimum 30 days to allow adjustment and break in
  2. 180 days for v1/v3 collectionsFree Comfort Adjustment period expires; subsequent adjustments have fees
  3. Not foundNot found
What each choice costs you
Keep it$0Nothing more to do
Return itdoes NOT offer REFUNDS, EXCHANGES or CANCELLATIONS on mattresses, futons, headboards/footboards, foundations, or any accessory itemsVerlo Mattress does NOT offer REFUNDS, EXCHANGES or CANCELLATIONS on mattresses
Swap itWe can replace, add, or subtract components within the mattressWe can replace, add, or subtract components within the mattress

Not covered by the trial: does NOT offer REFUNDS, EXCHANGES or CANCELLATIONS on mattresses, futons, headboards/footboards, foundations, or any accessory items

Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.

The brand says: Free Comfort Adjustment period expires; subsequent adjustments have fees. Ask for the fee amount before the free period ends. This page lists no fee amount.

The brand says: We can replace, add, or subtract components within the mattress. An adjustment is a change to the parts inside your bed, not a swap for another model. Ask which parts can change for your model.

Check the terms for your seller and order date before buying from Verlo.
Chapter 07

Delivery, setup and old-mattress removal

Why this matters to you: A mattress is bulky, and this page lists no delivery fee, so ask before you order.

The brand says: Each mattress is individually made to order before shipping. It also says: Shipping times vary based on location and proximity to your local Verlo factory. It lists no delivery fee or removal terms on the pages we read.

The brand says: Shipping times vary based on location and your proximity to your local Verlo factory. That is the brand's claim, and it gives no fixed wait time. Ask whether the bed comes to your door or waits at the store, and who carries it in.

Typical wait: Shipping times vary based on location and proximity to your local Verlo factory

  1. Ask when the bed will arrive and how you will be told.
  2. Ask who sets it up, and whether old bed removal is offered.
  3. Ask about the delivery fee, since the page lists none.
  4. Check the bed for damage before the crew leaves, and keep the receipt.
Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08

Terms checked on the brand's site · recheck before you buy

What do the warranties cover?

Why this matters to you: A warranty only helps if you know what it covers. This page has not read the full terms, so ask for them in writing.

The brand says: 100% non-prorated, warranties start at 3 years up to 15 years, covers indentations 1½ inches. Read the warranty page for your model before you buy.

The brand sets rules for the base under the bed, and the table below lists them. Check your base against those rules before you buy.

The brand's sag rule reads: 1 1/2 inches. Measure any dip before you call, and ask the store how it measures.

The base you use can affect the warranty. The brand says the warranty is voided by an inappropriate foundation or an inadequate bed frame. Check your base against the table before you buy, and keep the receipt.

Measuring a mattress dip with a straight edge and a ruler Straight edge across the bed Dip depth Mattress, nobody lying on it

Covered when the dip is deeper than 1 1/2 inches, measured with nobody on the bed.

  1. Strip the bed down to the mattress and wait a few hours so the top layers can recover.
  2. Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
  3. Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Before you set it up

Which bed bases keep your warranty

Warranty rules

Put the mattress on one of the bases marked OK. The wrong base can void the warranty, even on a new bed.

Scroll sideways to see the whole table
Base OK? What the rule says If you use it
Not published by maker Not found Not found Not found
Not found Not published by maker Appropriate foundation required; existing box springs not recommended Warranty voided by inappropriate foundation or inadequate bed frame
Chapter 09

Review counts checked on each site · they change daily

Customer reviews and complaints

Why this matters to you: Star ratings depend on who posts and where. This page has too little review data to judge how owners feel about a Verlo bed.

The review picture for Verlo is thin. Trustpilot shows a rating of 3.2 from a page the brand has not claimed, and the BBB gives a grade of A+. Read recent buyer reviews on any site before you buy.

How we read the reviews
  • We looked for review pages on outside sites.
  • We report a score only when we can read it and name the source.
  • We do not score reviews from the brand's own site, because the brand picks what it shows.

We looked for ratings on outside sites. We could confirm only a small Trustpilot page and a BBB profile. A short list is not a bad sign. It means we have little to report.

Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.

Reported praise and concerns:

  • Read recent buyer reviews on any site, and look for the same point raised about the same model.
  • Look at how a seller answers problems, not only at the star score.
  • Ask the store what an adjustment costs after the free period, before you pay.
Review sites side by side

What each review site says

None found

We do not count reviews on the brand's own site as a score, because a brand picks what it shows.

Scroll sideways to see the whole table
Platform Rating Sample
Platform mark:Trustpilot 3.2 Not found 1 review
Platform mark:BBB A+ Rated by BBB Not found
Platform mark:BBB Accredited 1/18/2013 Not found
Platform mark:BBB Not found Not found Not found
Platform mark:BBB Not found Not found Not found
Platform mark:ConsumerAffairs Not found Not found Not found

Dated captures from the review pages

We saved each review page on the date shown, so you can see the same ratings we did. Live pages change after the capture date.

Not found Not found .Not found
Not found Not found .Not found
Chapter 10

What are the mattresses made of?

Why this matters to you: Verlo names its certifications but not which model uses which foam. Check the law tag on the bed you buy.

The brand lists two safety certifications, and both are its own claims. CertiPUR-US covers foam, and OEKO-TEX Standard 100 - Class 1 covers latex. Read the law tag on the bed you buy.

The brand lists CertiPUR-US for Poly foam and gel foam materials - eco-friendliness and consumer safety. It lists OEKO-TEX Standard 100 - Class 1 for Latex foams - safety for infants and toddlers. It says nothing about fire barrier materials in the pages we read.

What is inside each model

Scroll sideways to see the whole table
ModelTop layerSupportCoilsCoolingCoverFire barrier
v3 Eurotop MattressNot published by makerNot published by makerPocketed coil with individually wrapped designNot published by makerNot published by makerNot found
v3 Firm MattressNot published by makerNot published by makerPocketed coil with individually wrapped designNot published by makerNot published by makerNot found
v3 Foam MattressNot published by makerNot published by makerNot published by makerGel memory foamNot published by makerNot found
v3 Plush MattressNot published by makerNot published by makerNot foundNot published by makerNot published by makerNot found
v5 Eurotop MattressNot published by makerNot published by makerPocketed coil with individually wrapped designNot published by makerNot published by makerNot found
v5 Firm MattressNot published by makerNot published by makerPocketed coil with individually wrapped designNot published by makerNot published by makerNot found
vEssential MattressNot foundNot foundNot foundNot foundNot foundNot found
v1 Eurotop MattressNot foundNot foundNot foundNot foundNot foundNot found
v1 Firm MattressNot foundNot foundNot foundNot foundNot foundNot found
v1 Foam MattressNot foundNot foundNot foundNot foundNot foundNot found
v1 Hybrid MattressNot foundNot foundNot foundNot foundNot foundNot found
v1 Plush MattressNot foundNot foundNot foundNot foundNot foundNot found

Safety labels, and what each one covers

The brand lists CertiPUR-US and OEKO-TEX Standard 100 - Class 1. We could not tell which models use the certified foams.

CertiPUR-US
Poly foam and gel foam materials - eco-friendliness and consumer safety
Not found
OEKO-TEX Standard 100 - Class 1
Latex foams - safety for infants and toddlers
Not found
What these labels do and don't prove

These are the brand's claims, and each covers one material. They do not cover coils, covers or fire barriers. We did not check a certificate.

Read your law tag

How to read the law tag in three steps

Why this matters to you: The law tag lists what is inside and who made it. Check it against the sales page.
Law tag guide

How to read a mattress law tag

Ask to see the tag on the exact bed you plan to buy. Read the maker name, the filling list and the weights. Then compare them with the sales page.

The three steps

1
Not published by maker

The brand's build note for the vEssential reads: pocketed coils, with a 10-inch profile. It lists no cover or foam details for this bed.

2
Not published by maker

The brand names edge-to-edge pocketed coils on the vEssential. It gives no coil count. Ask a store before you compare it with a bed that lists one.

3
Not published by maker

The v3 Foam lists Gel memory foam for cooling and High-density gel memory foam. Density is how much foam sits in a set volume, and the brand prints it for only this model.

Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.

How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11

Where can you try and buy the mattresses?

Why this matters to you: Verlo sells through its own stores, so if one is near you, you can lie on a bed before you buy. That matters because refunds are not offered.

You can try Verlo beds in person at its factory stores. The table lists each store with its address. The brand says: Participating Verlo locations offer financing options to help make purchasing your mattress more affordable.

These are the brand's own factory stores, not partner stores. Hours differ by store, so call before you go. The brand says: We can adjust your mattress in-home or at a local factory.

Showroom Network
Not published by maker
Not published by maker
Store Access
Not published by maker
We can adjust your mattress in-home or at a local factory
Sales Culture
Not published by maker
Participating Verlo locations offer financing options to help make purchasing your mattress more affordable
Inventory & Delivery
Shipping times vary based on location and your proximity to your local Verlo factory
Your first Comfort Adjustment is FREE during the first 365 days or 180 days, depending on the model purchased

The brand's store page lists each location by city. Use the table below to find the one nearest you, then call for hours.

How to test a bed in the store

  • Spend a few minutes on each bed, lying the way you sleep at home.
  • Lie on two feels back to back, such as the v1 Firm (Firm) and the v1 Plush (Plush).
  • Bring your partner and your pillow, so the test matches your night.
  • Ask the store which line each bed belongs to, and write the name down.

Verlo factory stores

A sample to show the mix of store types. Use the brand's store finder for the ones near you.

Scroll sideways to see the whole table
# Store District Address Format
1 Appleton, Wisconsin Not published by maker 4884 W Lawrence St, Appleton, Wisconsin 54914 Factory store
2 Beaver Dam, Wisconsin Not published by maker 1613 N Spring St, Beaver Dam, Wisconsin 53916 Factory store
3 Boise, Idaho Not published by maker 3658 South Findley Ave, Boise, Idaho 83705 Factory store
4 Brentwood, Missouri Not published by maker 2539 S Brentwood Blvd, Brentwood, Missouri 63144 Factory store
5 Charlotte, North Carolina Not published by maker 10129 Perimeter Parkway, Charlotte, North Carolina 28216 Factory store
6 Crystal Lake, Illinois Not published by maker 5150 NW Hwy Unit 1, Crystal Lake, Illinois 60014 Factory store
7 Dallas, Texas Not published by maker 10759 Preston Rd, Dallas, Texas 75230 Factory store
8 Delafield, Wisconsin Not published by maker 2734 Hillside Dr number 6, Delafield, Wisconsin 53018 Factory store
9 Doral, Florida Not published by maker 7901 NW 36th St Suite 113, Doral, Florida 33166 Factory store
10 Dubuque, Iowa Not published by maker 2725 Dodge St, Dubuque, Iowa 52003 Factory store
11 Fort Atkinson, Wisconsin Not published by maker 201 N Main St Suite 1, Fort Atkinson, Wisconsin 53538 Factory store
12 Grafton, Wisconsin Not published by maker 2089 Wisconsin Ave, Grafton, Wisconsin 53024 Factory store
13 Green Bay, Wisconsin Not published by maker 920 Lambeau St, Green Bay, Wisconsin 54303 Factory store
14 Greenfield, Wisconsin Not published by maker 6501 W Layton Ave, Greenfield, Wisconsin 53220 Factory store
15 Janesville, Wisconsin Not published by maker 1523 US-14, Janesville, Wisconsin 53545 Factory store
16 Lake Geneva, Wisconsin Not published by maker 2462 Hwy 120, Lake Geneva, Wisconsin 53147 Factory store
17 Madison, Wisconsin Not published by maker 2713 W Beltline Hwy, Madison, Wisconsin 53713 Factory store
18 Manitowoc, Wisconsin Not published by maker 2217 S 44th St, Manitowoc, Wisconsin 54220 Factory store
19 McHenry, Illinois Not published by maker 3710 W Elm St, McHenry, Illinois 60050 Factory store
20 McKinney, Texas Not published by maker 8701 W University Dr number 130, McKinney, Texas 75071 Factory store
21 Naperville, Illinois Not published by maker 422 W 5th Ave, Naperville, Illinois 60563 Factory store
22 Oshkosh, Wisconsin Not published by maker 150 N Koeller St, Oshkosh, Wisconsin 54902 Factory store
23 Overland Park, Kansas Not published by maker 9140 Metcalf Ave, Overland Park, Kansas 66212 Factory store
24 Peoria, Illinois Not published by maker 4538 N Brandywine Dr, Peoria, Illinois 61614 Factory store
25 Racine, Wisconsin Not published by maker 5630 Washington Ave, Racine, Wisconsin 53406 Factory store
26 Rogers, Arkansas Not published by maker 4415 W Walnut St, Rogers, Arkansas 72756 Factory store
27 Sheboygan, Wisconsin Not published by maker 4315 S Taylor Dr, Sheboygan, Wisconsin 53081 Factory store
28 Sleepy Hollow, Illinois Not published by maker 1700 W Main St Unit A, Sleepy Hollow, Illinois 60118 Factory store
29 Springfield, Illinois Not published by maker 3308 Robbins Rd, Springfield, Illinois 62704 Factory store
30 St. Charles, Illinois Not published by maker 2682 E Main St, St. Charles, Illinois 60174 Factory store
31 St. Charles, Missouri Not published by maker 3025 Boschertown Rd, Saint Charles, Missouri 63301 Factory store
32 Sturgeon Bay, Wisconsin Not published by maker 935 WI-57, Sturgeon Bay, Wisconsin 54235 Factory store
33 Waukesha, Wisconsin Not published by maker 1717 Hwy 164, Waukesha, Wisconsin 53186 Factory store
34 Wausau, Wisconsin Not published by maker 226881 Rib Mountain Dr, Wausau, Wisconsin 54401 Factory store
35 Wauwatosa, Wisconsin Not published by maker 11100 W Burleigh St, Wauwatosa, Wisconsin 53222 Factory store
36 Yorkville, Illinois Not published by maker 98 E Schoolhouse Rd, Yorkville, Illinois 60560 Factory store
Hours change by location, so call ahead before you visit.

Not published by maker. Checked Not published by maker.

Chapter 12

Verlo vs. other mattress brands

Why this matters to you: We hold no checked figures for a rival bed, so we make no picks. Test the beds side by side and compare the written terms.

We make no head-to-head picks between Verlo and other brands here, because this page holds no checked figures for a rival bed. A fair comparison needs the same tester and the same day for both prices.

If you shop another brand too, compare feel, price for your size and written terms on one day.

Ask each seller the same five things. What is the price of your size? Can I return the bed? What does an adjustment cost? How long is the warranty, and what counts as a sag? Who delivers and sets up?

Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13

How we research and report

We read the brand's own pages, we date each check, and we do not test mattresses ourselves. Every number here traces to a page we read.

Why this page exists: Verlo sells many models under a few line names, and a buyer needs to know which facts come from the maker and which come from an outside source. This page marks each spec as the brand's claim unless a named outside source backs it.

We found no named tester's results for Verlo, so this page describes and does not rank.

How we check this page

What we read: the brand shop, warranty, history, support and store pages.

Dates: each fact carries the date we read it, in its source note.

Proof first: we print a claim only when a source backs it, and we say when the brand does not publish a fact.

What this page lacks: outside test scores, prices, the law tag and rival prices.

Stage 01 Factory

Who built the bed

The brand's pages name its stores, but this page shows no Verlo law tag, so we cannot trace a tag back to a plant.

Stage 02 Test results

Outside test results

This page shows no outside test results for Verlo. If a named tester publishes results, they would go here with the tester's name.

Stage 03 Safety

Fire safety papers and the law tag

We read the brand's product pages. They name no fire barrier, and we did not review fire test filings.

Stage 04 Pressure and motion

Outside pressure and motion tests

This page shows no pressure or motion scores, because we hold no published test of a Verlo bed for either.

Stage 05 Reviews

Review scores

We could confirm only a small Trustpilot page and a BBB profile, so we show no review score beyond those.

Quick Answers

Quick Answers Before You Buy

Short answers first. The chapters above hold the detail behind each one.

Safety and materials

What is inside a Verlo mattress?

It depends on the model. The brand lists pocketed coils for the vEssential, Foam for the v1 Foam, and Pocketed coil with individually wrapped design for the v3 Firm. Ask a store which build you are looking at.

Does Verlo use certified foam?

The brand says so. It lists CertiPUR-US for Poly foam and gel foam materials - eco-friendliness and consumer safety. It lists OEKO-TEX Standard 100 - Class 1 for Latex foams - safety for infants and toddlers. We did not check either certificate. Read the law tag on the bed you buy.

How firm are Verlo mattresses?

The brand uses its own labels. It labels the v1 Firm (label: Firm) and the v1 Plush (label: Plush). It prints no label for most models. Lie on a bed in a store.

Buying and policies

Can I return a Verlo mattress?

No. The brand says it does NOT offer REFUNDS, EXCHANGES or CANCELLATIONS on mattresses, futons, headboards/footboards, foundations, or any accessory items. It offers a free adjustment instead. Ask a store what an adjustment can change before you buy.

How long is the Verlo warranty?

The brand says: 100% non-prorated, warranties start at 3 years up to 15 years, covers indentations 1½ inches. Check your base too, because the wrong base can void it. Get the written terms for your model.

Where can I buy a Verlo mattress?

At its own factory stores. The brand says: made in our own factories and sold in our own stores. It also says: Shipping times vary based on location and your proximity to your local Verlo factory. Call the store near you for hours and delivery details.

Prices and promos checked Not published by maker. Recheck before buying.

Find Your Evidence-Backed Match

Need a personalized mattress recommendation?

Answer 6 quick questions about how you sleep, your preferences, and your bed base to compare mattress matches.

Non-toxic fire barriers Under 60 seconds No email required