Jonathan Stevens Mattress Co. is a factory-direct maker in Grand Rapids, Michigan, in business since 1945. It hand-builds 24 innerspring hybrids named for Michigan and Great Lakes places. Prices run roughly $190 to $2,370, with 1, 10 and 15 year warranties. It suits West Michigan shoppers who want to test firmness in store, with local delivery and setup. You'll find thin published specs, regional-only sales and fee-based returns.
Comfort Rest 2, 3 and 4
Comfort Rest 2, 3 and 4, product photo
FirmnessFirm to Luxury FirmNot yet researched
Mattress TypeNot yet researchedNot yet researched
Queen $$189.95, $229.95 and $289.95Not yet researched
Coil CountNot yet researchedNot yet researched
Key Strengths
West Michigan shoppers who want to test in store
Firm and extra-firm innerspring fans
Buyers who want Michigan-built, made-to-order beds at factory prices
Shoppers who value in-home setup and old-mattress removal
Good to Know
Out-of-state or online-only shoppers
Strict-organic or all-latex shoppers
Shoppers who want a free, no-fee sleep trial
Spec-driven buyers who need foam densities or coil counts
Is Jonathan Stevens Mattress the best mattress for you?
Good fit: West Michigan shoppers who want to lie on mattresses in-store with trained Sleep Consultants; firm and extra-firm innerspring fans; shoppers wanting Michigan-built, made-to-order quality at factory-direct prices; buyers valuing in-home setup plus old-mattress removal.
Poor fit: out-of-state or online-only shoppers (regional showrooms only, no bed-in-box shipping published); strict-organic or all-latex shoppers; shoppers wanting a free, no-fee sleep trial; spec-driven buyers needing published foam densities, coil counts or weights.
Outside review scores
Review sites checked: No outside ratings found. Their scores: Not yet researched. Model they tested: Not yet researched. Each site tests in its own way, so read each row on its own.
Jonathan Stevens Mattress Co., a factory-direct maker in Grand Rapids, Michigan since 1945, hand-builds 24 innerspring hybrids named for Michigan and Great Lakes places, priced roughly $190 to $2,370 with 1-, 10- and 15-year warranties. Best for West Michigan shoppers wanting to test firmness in-store with local delivery and setup. Weaknesses: thin published specs, regional only, fee-based returns.
Since 1945
In business
Nine West Michigan showrooms
Showrooms
24 innerspring hybrids
Models built
When Jonathan Stevens Mattress makes sense
West Michigan shoppers who want to test in store
Firm and extra-firm innerspring fans
Buyers who want Michigan-built, made-to-order beds at factory prices
Shoppers who value in-home setup and old-mattress removal
When Another Mattress May Suit You Better
Out-of-state or online-only shoppers
Strict-organic or all-latex shoppers
Shoppers who want a free, no-fee sleep trial
Spec-driven buyers who need foam densities or coil counts
Review site scores
How the big review sites score Jonathan Stevens Mattress
Each site's own score and the exact bed it tested, side by side.
Scroll sideways to see the whole table
Publication
Reported Score
Configuration Tested
Testing Scope
Evaluation Focus
Main configuration: Not yet researched. Read each row's testing scope before comparing scores. Each outlet uses its own method, so we don't combine these scores into one rating.
Reading the scores
Why we don't average the scores
Use the dates and sources shown with each result. Prices, models and policies can change.
Chapter 02
Comfort and firmness: which mattress fits you
Why this matters to you: Feel names are the brand's words, not measurements. Use them to shortlist two or three beds, then let your body decide.
Side sleepers: Plush and Ultra Plush picks (Traverse City, Ludington, Eagle Harbor, Sand Point, Michigan, Grand Island, Huron, Superior) with gel, copper memory foam or latex comfort layers for pressure relief. Back sleepers: Luxury Firm models (Leelanau, Erie, Ontario, Port Austin, Sand Point, St. Helena) balance contouring with alignment; Extra Firm (Marquette, Mackinac, Thunder Bay) suits strict back support wants.
Stomach sleepers: Extra Firm and Firm models (Marquette, Mackinac, Thunder Bay, Charlevoix, Petoskey, Copper Harbor) resist hammocking. Hot sleepers: gel and copper-infused models (Eagle Harbor, St. Helena, Port Austin, Erie, Huron, Michigan, Superior) are positioned for cooling, though no independent cooling test data is published.
Heavier sleepers: 15-year Signature and flagship models with double-row perimeter coils and HD support foams are the closest fit; per-weight guidance is not published as of Sept 2026.
Firmness finder
Which Jonathan Stevens Mattress feel fits you?
Weight chart not yet researched
Weight and sleep position can change how a bed feels. We have not yet checked whether Jonathan Stevens Mattress publishes a fit chart by body weight, so use a trial, where one is offered, to test the bed the way you sleep at home.
Neck: on your side, your nose should line up with the middle of your chest, not tip up or down.
Shoulders: your bottom shoulder should sink in. Tingling or a numb arm means the bed is too firm for you.
Lower back: on your back, slide a flat hand under your waist. A big gap means too firm; no room at all can mean too soft.
Hips: ask someone to look from the side. Hips lower than shoulders means the bed is too soft for you.
Figure 2.1: Four checks to run in a store, lying still in the position you sleep in most. The store test in chapter 11 says how long to lie on each bed.
Chapter 03
Compare the mattresses
Why this matters to you: Models from one brand can differ in feel, height and layers. Match the feel label and height to how you sleep before you compare prices.
Jonathan Stevens Mattress lists 12 models. Feel names are the brand's labels.
ComfortRest value family (Comfort Rest 2 at $189.95, Comfort Rest 3 at $229.95, Comfort Rest 4 at $289.95; Firm to Luxury Firm; 1-year warranty badge on product pages): entry cushioning over insulator pads for tight budgets and guest rooms; thinnest spec disclosure on the site.
Essential 10-year family (Petoskey $335.95 Firm; Charlevoix $440.95 Firm; Ludington $545.95 Plush; Marquette $574.95 Extra Firm; Leelanau $682.95 Luxury Firm pillow top; Traverse City and Pentwater $839.95 Plush and Firm): QuadCore pocketed coils with TrueEdge360 edge support plus CertiPUR-US-type HD foams; the mainstream choice for everyday sleepers.
Signature 15-year family (Port Austin $1,019.95 Luxury Firm; Mackinac $1,069.95 Extra Firm; Copper Harbor $1,120.95 Firm; Sand Point $1,124.95 Luxury Firm; St. Helena $1,179.95 Luxury Firm; Eagle Harbor $1,299.95 Plush pillow top; St. Martin $1,289.95 Firm; Thunder Bay $1,499.95 Extra Firm; Ontario $1,839.95 Luxury Firm): adds Signature cooling gel, copper-infused foams and OEKO-TEX-style certified latex for cooler, more pressure-relieving sleep.
Luxury Great Lakes flagships (Grand Island $1,729.95 Ultra Plush 4-inch pillow top; Erie $1,839.95 Luxury Firm; Huron $1,949.95 Plush with copper gel latex plus copper memory foam; Michigan $2,199.95 Plush; Superior $2,369.95 Ultra Plush pillow top with copper gel latex plus zoned micro-coil): double-perimeter coil rows, inner-panel pillow-top construction and the richest comfort stacks for luxury buyers.
Scroll sideways to see the whole table
Visual
Model
Build
Firmness (brand words)
Queen $
Comfort Rest 2, 3 and 4
Entry cushioning over insulator pads for tight budgets and guest rooms, with a 1-year warranty.
Firm to Luxury Firm
$189.95, $229.95 and $289.95
Petoskey
Essential 10-year line with QuadCore pocketed coils and TrueEdge360 edge support.
Firm
$335.95
Charlevoix
Essential 10-year line with QuadCore coils and TrueEdge360 edge support.
Firm
$440.95
Ludington
Essential 10-year line. The brand cites an advanced QuadCoil belted pocketed innerspring.
Plush
$545.95
Marquette
Essential 10-year line with QuadCore coils and TrueEdge360 edge support.
Extra Firm
$574.95
Leelanau
Essential 10-year pillow top with QuadCore coils.
Luxury Firm pillow top
$682.95
Traverse City and Pentwater
Essential 10-year line with QuadCore coils and high-density foams.
Plush and Firm
$839.95
Port Austin
Signature 15-year line with cooling gel and copper-infused foams.
Luxury Firm
$1,019.95
Mackinac
Signature 15-year line.
Extra Firm
$1,069.95
Copper Harbor
Signature 15-year line.
Firm
$1,120.95
Sand Point
Signature 15-year line.
Luxury Firm
$1,124.95
St. Helena
Signature 15-year line.
Luxury Firm
$1,179.95
Where the maker doesn't publish a number, we say so.
Scroll sideways to see the whole table
Model
Coil gauge
Coil count
Foam density
Latex
ILD
Model 1 of 12
Comfort Rest 2, 3 and 4: Entry cushioning for tight budgets and guest rooms
Comfort Rest 2, 3 and 4
Comfort Rest 2, 3 and 4, product photo
ConstructionNot yet researched
ProfileNot yet researched
FirmnessFirm to Luxury Firm
Queen $$189.95, $229.95 and $289.95
Not yet researchedNot yet researched
Entry cushioning over insulator pads for tight budgets and guest rooms, with a 1-year warranty.
Every Jonathan Stevens Mattress model, past and present
Why this matters to you:
Scroll sideways to see the whole table
Model
Sold
Status
Comfort Rest 2, 3 and 4
Not found
Sold now
Petoskey
Not found
Sold now
Charlevoix
Not found
Sold now
Ludington
Not found
Sold now
Marquette
Not found
Sold now
Leelanau
Not found
Sold now
Traverse City and Pentwater
Not found
Sold now
Port Austin
Not found
Sold now
Mackinac
Not found
Sold now
Copper Harbor
Not found
Sold now
Sand Point
Not found
Sold now
St. Helena
Not found
Sold now
Grand Island
Not found
Sold now
Thunder Bay
Not found
Sold now
St. Martin
Not found
Sold now
Eagle Harbor
Not found
Sold now
Superior
Not found
Sold now
Michigan
Not found
Sold now
Huron
Not found
Sold now
Erie
Not found
Sold now
Ontario
Not found
Sold now
ComfortRest I
Not found
No longer sold
Avalon
Not found
No longer sold
Barrington
Not found
No longer sold
Biltmore
Not found
No longer sold
Brighton
Not found
No longer sold
Carlton
Not found
No longer sold
Carlyle
Not found
No longer sold
Coronado
Not found
No longer sold
Covington
Not found
No longer sold
Laurel
Not found
No longer sold
Valencia
Not found
No longer sold
Colindale
Not found
No longer sold
Kensington
Not found
No longer sold
Preston
Not found
No longer sold
Chelsea
Not found
No longer sold
Stratford
Not found
No longer sold
Westminster
Not found
No longer sold
Manchester
Not found
No longer sold
Heathrow
Not found
No longer sold
Queensbury
Not found
No longer sold
Kingsbury
Not found
No longer sold
Melody
Not found
No longer sold
Prelude
Not found
No longer sold
Sonata
Not found
No longer sold
Crescendo Gel
Not found
No longer sold
Harmony Gel
Not found
No longer sold
Serenade Gel
Not found
No longer sold
Advantage
Not found
No longer sold
Allura
Not found
No longer sold
Ambassador
Not found
No longer sold
Aristocrat
Not found
No longer sold
Augusta
Not found
No longer sold
Baron
Not found
No longer sold
Berkshire
Not found
No longer sold
Berwick
Not found
No longer sold
Chancellor
Not found
No longer sold
Classic
Not found
No longer sold
Deluxe
Not found
No longer sold
Diplomat
Not found
No longer sold
Executive
Not found
No longer sold
Luxurelle
Not found
No longer sold
Rhapsody
Not found
No longer sold
Windsor
Not found
No longer sold
Chapter 04
Prices checked Not yet researched · recheck before buying
Mattress prices and value
Why this matters to you: A starting price can rise with size, base and delivery. Get the full price for your size in writing before you choose.
Base (starting) prices on official product pages run from $189.95 (Comfort Rest 2) to $2,369.95 (Superior), e.g. Petoskey $335.95, Charlevoix $440.95, Traverse City and Pentwater $839.95, Mackinac $1,069.95, Thunder Bay $1,499.95, Michigan $2,199.95; sitewide clearance advertising up to 50% off select handcrafted mattresses in showrooms was displayed in Sept 2026.
Per-size (Twin through King) pricing, foundation add-on pricing, financing and delivery fees: not published as of Sept 2026. Value read: factory-direct, made-to-order US construction with 10- and 15-year non-prorated warranties is a fair value story against national mid-tier innerspring brands, but thin published specs and regional-only buying limit comparison shopping.
Not yet researched
White-glove delivery, setup, and old-mattress removal are covered in Delivery & Setup.
Prices and sales discounts come from current brand catalogs. Prices may change during holiday promotions.
Are the expensive ones worth it?
Scroll sideways to see the whole table
Model
Buy Jonathan Stevens Mattress If
Skip If
Buy Instead
Chapter 05
How well do the mattresses hold up?
Why this matters to you: A mattress is a long buy. Lean on the written warranty and real owner reports to judge how it will last.
Durability evidence is brand-reported: product pages badge 1-year (ComfortRest), 10-year (Charlevoix, Petoskey, Marquette, Ludington, Leelanau, Pentwater, Traverse City) and 15-year (all Signature and flagship Great Lakes models) warranties; the warranty page describes 15-year non-prorated Great Lakes/Signature, 10-year Comfortmaster/Sensurest/Hospitality and 1-year ComfortRest Youth coverage.
Care terms require an approved protector bought at the same time as the mattress, proper frame with rigid center support and leg for Full/Queen/King, and rotation every three months; stains over 1 inch can void coverage. Independent longevity testing (roller, sag or third-party trials): not published as of Sept 2026.
Track record signal: company claims 75-plus years building in West Michigan, and on-site testimonials include a 25-year lifespan anecdote, both brand-reported rather than independent verification.
What to watch for, and when:
Ownership, deals, lawsuits & launches
Company History & Model Evolution
Show the full company history
1945Founded
a factory-direct maker in Grand Rapids, Michigan since 1945
Each milestone comes from the brand's own pages, government and court records, or named news reports, each with the date we checked it. Factory suppliers may update minor parts over time.
What we could confirm, and what the brand doesn't say
The left column is what we checked. Rows marked THE BRAND SAYS only report what the brand says. The right column is what the brand doesn't publish. Use the right column as your list of questions for a store or the brand's chat.
Scroll sideways to see the whole table
What we checked
What the brand doesn't publish
THE BRAND SAYS15-year non-prorated warranty on flagships
NOT PUBLISHEDNo independent longevity testing
THE BRAND SAYSBuilt to order in Grand Rapids
NOT PUBLISHEDNo foam densities or coil counts
THE BRAND SAYS75-plus years building in West Michigan
NOT PUBLISHEDNot yet researched
THE BRAND SAYSNot yet researched
NOT PUBLISHEDNot yet researched
Where sources disagree
Chapter 06
Sleep trials, returns, exchanges and fees
Why this matters to you: Feel is hard to judge in a store or in a week. Know your exit plan and its cost before you pay.
No free bed-in-box-style sleep trial is published.
Instead the Exchange and Return Policy offers a comfort guarantee: buy a qualifying premium mattress plus a new protector together and you may exchange once for a better-fitting comfort level for a $99 service fee; if the second model still does not suit, return the set within 120 days for a refund less a 20% or $200 restocking fee (whichever is greater), with all shipping at buyer expense and soiled, abused or misused sets excluded.
The policy names ComfortMaster, Regent and SensuRest series, which do not map cleanly to current Great Lakes model names, so confirm which models qualify before buying. Bedding in unopened packaging may be returned within 30 days; pillows, special orders and sizes, adjustable bases, as-is and final-sale items are final.
Your trial, night by night
Not yet researchedNot yet researched
Not yet researchedNot yet researched
Not yet researchedNot yet researched
What each choice costs you
Keep it$0Nothing more to do
Return it20% or $200 restocking fee, whichever is greaterRefund less 20% or $200 restocking fee, buyer pays shipping
Swap it$99 service feeOne exchange with a new protector bought together
Not covered by the trial: Pillows, special orders and sizes, adjustable bases, as-is and final-sale items
Figure 6.1: The trial in three dates and three prices. Put the last date in your calendar the day the bed arrives.
Check the terms for your seller and order date before buying from Jonathan Stevens Mattress.
Chapter 07
Delivery, setup and old-mattress removal
Why this matters to you: Delivery terms decide your first week with the bed. Confirm the date, setup and old-bed removal before you pay.
Delivery per the official Why page: free delivery with qualified purchases, with crews placing and setting up the mattress in the room of choice and hauling away the old mattress for disposal; mattresses are custom-built to order in Grand Rapids rather than warehoused. Delivery zones, lead times, qualifying purchase thresholds, fees for non-qualified orders and old-mattress recycling specifics: not published as of Sept 2026.
Setup is full-service (not boxed), so no expansion wait applies. Confirm timing and any rural surcharges with the selling store before purchase.
Typical wait: Not yet researched
Figure 7.1: What happens between your order and your first night. Clear a path to the bedroom before the team arrives.
Confirm the delivery date, setup and removal terms for your address before ordering.
Chapter 08
Terms checked on the brand's site · recheck before you buy
What do the warranties cover?
Why this matters to you: A warranty is only as good as its terms. Read the written terms and use a supported base, because the wrong frame can end coverage.
Warranty page headline terms: 15-year non-prorated limited warranty on Great Lakes/Signature, 10-year on Comfortmaster/Sensurest/Hospitality and 1-year on ComfortRest Youth, to the original purchaser with proof of purchase. Covers manufacturing defects in mattress or foundation (excluding covers and handles) under normal use with proper care and support; the company repairs or replaces at its discretion with comparable materials.
Excludes normal softening, wear, sag from improper support, misuse, stains, odors and transport costs. Conditions: approved protector purchased with the mattress, appropriate frame with rigid center support plus floor leg on Full/Queen/King, and sanitary condition; stains over 1 inch can void claims. Claims go through the store of purchase with inspection rights.
Note: several product pages badge 10 years on models the warranty page would group under Great Lakes 15-year coverage, so confirm the applicable term on the invoice.
Covered when the dip is deeper than Stains over 1 inch can void coverage, measured with nobody on the bed.
Strip the bed down to the mattress and wait a few hours so the top layers can recover.
Lay a straight edge (a broom handle or long level) across the dip, resting on the flat parts.
Measure from the edge down to the deepest point, then photograph the ruler for your claim.
Figure 8.1: How to measure a sag before you file a warranty claim. Drawing not to scale.
Chapter 09
Review counts checked on each site · they change daily
Customer reviews and complaints
Why this matters to you: Star ratings depend on who posts and where. Read the low-star reviews for patterns, not just the average.
On-site testimonials on the Why Choose page are strongly positive, praising knowledgeable staff, local manufacturing, free delivery with old-mattress removal and multi-decade mattress life, e.g. repeat buyers and a 25-year replacement story. No on-site star-rating system or per-model review counts were found.
Third-party ratings (Google, BBB, Yelp, Facebook) and complaint themes (delivery damage, comfort disputes, warranty denials): not published as of Sept 2026. a nine-showroom regional chain concentrates feedback in store-level review profiles and in-person referrals rather than on its product pages, so model-level review trails are thin.
How we read the reviews
Read each platform on its own: who runs it, its rating scale, how many reviews it has, and the date we checked it.
Reported praise and concerns:
Review sites side by side
What each review site says
No third-party ratings
Scroll sideways to see the whole table
Platform
Rating
Sample
Chapter 10
What are the mattresses made of?
Why this matters to you: Layer names say little without numbers. Ask what is inside your exact model, layer by layer.
Nearly all models are innerspring hybrids built on the proprietary QuadCore pocketed coil system with TrueEdge360 edge support (Ludington cites an advanced QuadCoil belted pocketed innerspring); flagships add a double row of perimeter coils and, on pillow tops, an inner panel separating support from comfort layers.
Comfort layers per official pages: high-density CertiPUR-US foams, Signature cooling gel foam, copper gel-infused latex, copper-infused memory foam and hypoallergenic zoned latex; Michigan and Superior add a zoned micro-coil comfort layer. Layer thicknesses, foam densities, ILDs, coil counts, gauges, cover and fire-barrier details: not published as of Sept 2026.
Claimed certifications: Certi-Pur (CertiPUR-US-type) foam and OEKO-TEX-style certified latex on upper models, per on-page badges; certificate numbers or certifying-body listings: not published as of Sept 2026.
The materials, in plain words
QuadCore pocketed coils
Pocketed coil system with TrueEdge360 edge support
Used in: Not yet researched
Signature cooling gel foam
Cooling gel comfort foam
Used in: Not yet researched
Copper gel-infused latex
Latex comfort layer with copper gel
Used in: Not yet researched
Zoned micro-coil
Comfort layer added on Michigan and Superior
Used in: Michigan, Superior
Safety labels, and what each one covers
CertiPUR-US-type foam
High-density foams
Our research sheet lists this certification for Jonathan Stevens Mattress. We have not yet checked it with the certifier.
What these labels do and don't prove
Read your law tag
How to read the law tag in three steps
Why this matters to you:
Law tag guide
How to read a mattress law tag
The three steps
1
QuadCore pocketed coils
2
Signature cooling gel foam
3
Copper gel-infused latex
Full law tag guide, factory code decoding, and the certificate glossary live on our shared safety page.
How to read this: the law tag, the brand's own statements, and certificates each cover different things. A spec the brand doesn't publish isn't proof it's missing; it just isn't shared.
Chapter 11
Where can you try and buy the mattresses?
Why this matters to you: Where you buy sets the price, the trial and who handles problems. Check the seller's terms, not just the brand's.
Try and buy at nine West Michigan showrooms: factory store at 995 36th St SE, Grand Rapids MI 49508, plus Wyoming (3800 S Division), Portage (5743 S Westnedge), Muskegon (1690 E Sherman Blvd), Kentwood (3850 28th St SE), Holland (12635 Felch St), Grandville (4920 Wilson Ave SW), Grand Rapids Leonard (1020 Leonard St NW) and Grand Rapids Northland (5225 Northland Dr NE).
Online product pages show cart buttons but show out of stock, so purchase is effectively in-store with mattresses custom-built to order at the Grand Rapids factory. Contact: 616-245-1912 and info@jonathanstevens.com. No retailers, dealers or ship-to-home online checkout outside the region: not published as of Sept 2026.
Showroom Network
Nine West Michigan showrooms
Factory store at 995 36th St SE, Grand Rapids
Store Access
Free delivery, setup and old-mattress removal
Not yet researched
Sales Culture
Not yet researched
Not yet researched
Inventory & Delivery
Not yet researched
Not yet researched
How to test a bed in the store
Where Jonathan Stevens Mattress sells
A sample to show the mix of store types. Use the brand's store finder for the ones near you.
Scroll sideways to see the whole table
#
Channel
Where
Address
Type
1
Grand Rapids
995 36th St SE, Grand Rapids MI 49508
Factory store
2
Wyoming
3800 S Division
Showroom
3
Portage
5743 S Westnedge
Showroom
4
Muskegon
1690 E Sherman Blvd
Showroom
5
Kentwood
3850 28th St SE
Showroom
6
Holland
12635 Felch St
Showroom
7
Grandville
4920 Wilson Ave SW
Showroom
8
Grand Rapids
Leonard
1020 Leonard St NW
Showroom
9
Grand Rapids
Northland
5225 Northland Dr NE
Showroom
Hours change by location, so call ahead before you visit.
Not yet researched. Checked Not yet researched.
Chapter 12
Jonathan Stevens Mattress vs. other mattress brands
Why this matters to you: A fair comparison needs the same facts for both beds. Line up price, trial and warranty for each one.
Versus Verlo (Midwest factory-direct): both offer in-store fitting and locally built innersprings, while Jonathan Stevens concentrates all nine stores in West Michigan versus Verlo franchised footprint; neither publishes full specs, so compare invoiced build sheets.
Versus Original Mattress Factory (factory-direct): similar made-to-order innerspring value story, while OMF publishes more build detail; Jonathan Stevens counters with Michigan-themed luxury flagships with latex and micro-coils.
Versus national DTC hybrids (Saatva, Helix, Casper): Jonathan Stevens wins on try-before-you-buy with full-service setup and old-mattress removal, while DTC rivals win on published specs, free trials and nationwide shipping. Versus Sealy/Serta/Beautyrest flagships: Jonathan Stevens wins on local build transparency and non-prorated warranty headlines, while the nationals win on third-party review depth and everywhere availability.
Competitor details reflect published prices and specs on the date shown. Mattress brands may update prices and trial terms over time.
Chapter 13
How we research and report
This page is an early draft built from our research sheet for Jonathan Stevens Mattress. We read the brand's own pages and public listings, and we do not test mattresses ourselves. Fields marked "Not yet researched" are still being checked.
Researched Sept 16, 2026 from official jonathanstevens.com pages first (all 24 product pages under /product/, all-mattresses listing, mattress collection pages, about-us, why-choose-jonathan-stevens, locations-all, warranty and exchange-and-return-policy pages); brand claims are labeled as brand-reported and gaps recorded rather than filled.
Retailer and review-site verification was limited: Google Maps, BBB and Yelp ratings could not be confirmed, so third-party ratings are recorded as not found.
Key sources: https://www.jonathanstevens.com/product/charlevoix, https://www.jonathanstevens.com/mattresses/all-mattresses, https://www.jonathanstevens.com/about-us, https://www.jonathanstevens.com/why-choose-jonathan-stevens, https://www.jonathanstevens.com/locations-all, https://www.jonathanstevens.com/legal/warranty and https://www.jonathanstevens.com/legal/exchange-and-return-policy.
How we check this page
Stage 01Factory
Who built the bed
Stage 02Test results
Outside test results
Stage 03Safety
Fire safety papers and the law tag
Stage 04Pressure and motion
Outside pressure and motion tests
Stage 05Reviews
Review scores, side by side
Quick Answers
Quick Answers Before You Buy
Safety and materials
Buying and policies
Where are Jonathan Stevens mattresses made?
At the company factory at 995 36th St SE, Grand Rapids, Michigan, where most orders are custom-built after an in-store fitting.
How much do they cost?
Listed base prices run $189.95 (Comfort Rest 2) to $2,369.95 (Superior); per-size pricing and current showroom discounts are confirmed in-store.
Is there a sleep trial?
No free trial; a comfort guarantee allows one $99-fee exchange and, failing that, a 120-day return less a 20% or $200 restocking fee on qualifying sets.
What does the warranty cover?
15-year (flagship/Signature), 10-year (mid lines) or 1-year (ComfortRest) non-prorated coverage of manufacturing defects, requiring an approved protector bought with the mattress and proper center support.
Do they deliver and remove the old mattress?
Free delivery with setup on qualified purchases plus old-mattress haul-away is advertised; confirm zone, timing and thresholds with the store.
Which model is firmest?
Extra Firm badged Mackinac, Marquette and Thunder Bay; Ultra Plush Superior and Grand Island are softest.
Prices and promos checked Not yet researched. Recheck before buying.
Find Your Evidence-Backed Match
Need a personalized mattress recommendation?
Answer 6 quick questions about how you sleep, your preferences, and your bed base to compare mattress matches.
